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CIO Applications Weekly Brief

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  • Omnichannel, Next-Gen Tech and Engaged Agents Converge to Drive Superior CX

    Omnichannel, Next-Gen Tech and...

    By Michael Ringman, CIO, Telus International
    The Touch of Magic to Transform Contact Centers

    The Touch of Magic to...

    By Lexi Emmons, Sr. Director, Customer...
    Why Collaboration Matters In Higher Education

    Why Collaboration Matters...

    By Tom Andriola, CIO, University Of...
    Collaboration is as Collaboration Does: Driving Business Success with the Right Unified Communications Tool

    Collaboration is as...

    By Jon Brinton, EVP & President, Mitel...
    Augmented Intelligence is Improving Customer Experience

    Augmented Intelligence is...

    By Tom Lutz, Senior Vice President and...
  • Winning the War for Talent: What Millennials, Consumers and Listening Tours Can Teach Us

    Winning the War for Talent: What...

    By Maigen Rowe, Director of Employee Experience, Allegion [NYSE:ALLE]
    Metrics for the Future of Work

    Metrics for the Future of Work

    By Ravin Jesuthasan, CFA, Author and...
    The Value of Spatial Thinking in Government

    The Value of Spatial...

    By Dr. Steven J. Steinberg, GISP,...
    Insurtech Innovation - Lessons from Fintech

    Insurtech Innovation -...

    By Matt Perlman, Principal, IA Capital...
    Machine Learning: The Future from the Perspective of Model Building

    Machine Learning: The Future...

    By Markus Levy, Director of Enabling...

Manufacturing

From Product to Experience: The Emergence of High -Tech Manufacturing

From Product to Experience: The Emergence of High -Tech Manufacturing

By Sedar LaBarre, VP, Booz Allen Hamilton
    IT in the Consumer Durables Manufacturing Space

    IT in the Consumer Durables Manufacturing Space

    Art Sebastiano, CIO, SharkNinja Operating LLC

  • Machine Learning in Manufacturing: Moving to Network- Wide Approach

    Machine Learning in Manufacturing: Moving to Network- Wide Approach

    Paul Boris, CIO - Advanced Manufacturing, GE

Procurement Tech

Leveraging IT Procurement Best Practices

Leveraging IT Procurement Best Practices

By Ames Flynn, SVP & CIO, Extended Stay America
Four Trends in Procurement and Supply Chain to Keep an Eye On

Four Trends in Procurement and Supply Chain to Keep an Eye On

By Joe Phillip, CIO Applications
Six Procurement Challenges Hamper Effective Procurement Process

Six Procurement Challenges Hamper Effective Procurement Process

By Joe Phillip, CIO Applications

Robotic Process Automation

The CIO's Robotic Process Automation Checklist: Empowering Organizations to Automate

The CIO's Robotic Process Automation Checklist: Empowering Organizations to Automate

By James Hall, CEO,Genfour
Is RPA the Key to Sustainable Automation of Business Processes?

Is RPA the Key to Sustainable Automation of Business Processes?

By Joe Phillip, CIO Applications
What Are the Benefits of Robotic Process Automation in Logistics

What Are the Benefits of Robotic Process Automation in Logistics

By Joe Phillip, CIO Applications

Salesforce

7 Insights for Salesforce Success

7 Insights for Salesforce Success

By Azmi Jafarey, CIO & SVP Technology Architecture, Intralinks [NYSE: IL]
Maximizing the Power of Salesforce

Maximizing the Power of Salesforce

By Kurt Andersen, CMO, SAVO
Getting the Most Out of Your Salesforce Data

Getting the Most Out of Your Salesforce Data

By Glyn Heatley, Vice President, Cervello
One Company, One Team, One Solution- Salesforce

One Company, One Team, One Solution- Salesforce

By Susie Brock, Director of Marketing, Salesforce Administers, 1st Family Mortgage
Why Salesforce Is the Last Word

Why Salesforce Is the Last Word

By Joe Phillip, CIO Applications
Building and Deploying Salesforce Bot

Building and Deploying Salesforce Bot

By Joe Phillip, CIO Applications

ServiceNow

Benefits of ServiceNow

Benefits of ServiceNow

By Joe Phillip, CIO Applications
    How Does ServiceNow Benefit IT Service Management Industry?

    How Does ServiceNow Benefit IT Service Management Industry?

    Joe Phillip, CIO Applications

  • Level Up Your Enterprise with ServiceNow Platform for Incredible Work Change

    Level Up Your Enterprise with ServiceNow Platform for Incredible Work Change

    Joe Phillip, CIO Applications

Software Testing

Key Machine Learning Use Cases in Software Testing

Key Machine Learning Use Cases in Software Testing

By Joe Phillip, CIO Applications
Challenges in Fintech and Software Testing

Challenges in Fintech and Software Testing

By Joe Phillip, CIO Applications
Mitigating Unnecessary Delays in Software Testing

Mitigating Unnecessary Delays in Software Testing

By Joe Phillip, CIO Applications

Master Data Management

Making the MDM Journey a Success

Making the MDM Journey a Success

By Pete Stormer, Director, Data Management, AmerisourceBergen
Key Master Data Management Trends in Financial Sector

Key Master Data Management Trends in Financial Sector

By Joe Phillip, CIO Applications
Five Emerging Master Data Management Trends

Five Emerging Master Data Management Trends

By Joe Phillip, CIO Applications

IT Service Management

From IT Service Management to Corporate Service Management

From IT Service Management to Corporate Service Management

By Graham K Draughon, President, Blackthorn Cyber Security, LLC. & Advisory CISO, Onemain Holdings, Inc.
Creating and Advancing a Service Culture through Information Technology Service Management

Creating and Advancing a Service Culture through Information Technology Service Management

By Peggy Kay, AVP & Technology Customer Experience, University of the Pacific
Is your Operating Model Ready for an Anything as a Service Environment?

Is your Operating Model Ready for an Anything as a Service Environment?

By Veeral Solanki, Ash Forrester, Business Design and Operating Model Experts, PA Consulting
Meeting Today's ITSM Challenges

Meeting Today's ITSM Challenges

By Raymond Lefebvre, VP IT & CIO, Bridgewater State University
Revitalizing IT with Strategic Planning

Revitalizing IT with Strategic Planning

By Dawn Roth Lindell, CIO, Western Area Power Administration
Benefits of IT Service Management

Benefits of IT Service Management

By Joe Phillip, CIO Applications

InsurTech

How IT Transformation is Enabling Nationwide's Digitization

How IT Transformation is Enabling Nationwide's Digitization

By Michael Carrel, SVP-IT & CIO, Enterprise Applications, Nationwide
    Analytics is a Key Ingredient to Insurance Innovation

    Analytics is a Key Ingredient to Insurance Innovation

    Tom Warden, SVP, Chief Data and Analytics Officer, EMPLOYERS

  • Climate Change? Resource Constraints? Great Uncertainty? Welcome To Catastrophe (Cat) Claims Management

    Climate Change? Resource Constraints? Great Uncertainty? Welcome To Catastrophe (Cat) Claims Management

    David S. Williams, VP Claims at Texas Windstorm Insurance

Chatbot

All about the Security of Chatbots

All about the Security of Chatbots

By Joe Phillip, CIO Applications
The Future of Chatbots

The Future of Chatbots

By John Tubert, SVP, Technology, R/GA
Changing Trends in the Chatbot Space

Changing Trends in the Chatbot Space

By Justin Vandehey, Co-Founder, Disco

WHAT'S NEW

  • EPAM to Acquire PolSource to Scale its Salesforce ...

  • Destaco Launches TC1 Manual Tool Changer for Cobot...

  • Four Business Challenges in Procurement

  • Five Trends Set to Transform the Contact Center

  • How the Weaponization of Artificial intelligence (...

  • Things You Should Know About Insurtech

  • AiFi Announces Partnership with Wundermart to Laun...

  • Abalta's WebLink Receives Support from Genius Maps

  • iTradeNetwork Implements Walmart-Compliant ASN on ...

  • SG360° Announces EngageDM to Help Brands Stre...

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