Predictive Analytics

Trusted Data in a Post-Pandemic Era

Trusted Data in a Post-Pandemic Era

By Peter Serenita, Chief Data Officer, Scotiabank

Simulation

Embracing the Present and Future of Simulation

Embracing the Present and Future of Simulation

By BRIAN MCMURRAY, VICE PRESIDENT, ENGINEERING AND OPERATIONS, GENERAL MOTORS
No Such Thing as Digital Transformation: Pure Transformation

No Such Thing as Digital Transformation: Pure Transformation

By Marvin Nahmias, Chief Innovation & Information Technology Officer - Head of Solutions & Transformation, Grupo Lala (BMV: LALA B)
Defying Gravity

Defying Gravity

By Trevor Schulze, SVP and CIO, RingCentral

Contact Center

Five Trends Driving the Evolution of Omni-lingual Support in Contact Centers

Five Trends Driving the Evolution of Omni-lingual Support in Contact Centers

By Tom Tseki, Vice President and General Manager of GeoFluent & Customer Care Solutions, Lionbridge
Unclogging the Branch and Call Center Traffic Jam

Unclogging the Branch and Call Center Traffic Jam

By Edward Vidal, Director IT Service Management Office, Memorial Healthcare System
The Touch of Magic to Transform Contact Centers

The Touch of Magic to Transform Contact Centers

By Lexi Emmons, Sr. Director, Customer Experience, Bright Horizons

ServiceNow

The Role of CIO in the Cloud-First World

The Role of CIO in the Cloud-First World

By Yvonne Wassenaar, CIO, New Relic, Inc
Manufacturing Processes and Competitive Advantage in a Savage Defense Export Market

Manufacturing Processes and Competitive Advantage in a Savage Defense Export Market

By Tate Nurkin, Senior Director, Strategic Assessments and Futures Studies
Staffing Up for the Next Wave of Cloud Transformation

Staffing Up for the Next Wave of Cloud Transformation

By Matthew Ripaldi, Regional SVP, Modis, The Adecco Group [VTX:ADEN]
Modernizing the Employee Experience at The Ohio State University

Modernizing the Employee Experience at The Ohio State University

By Brian Newcomb, Sr. Director Technology Process and Data Solutions, Ohio State University
How Cloud Migration Fueled Digital Transformation and Global Growth for ACI Specialty Benefits

How Cloud Migration Fueled Digital Transformation and Global Growth for ACI Specialty Benefits

By Ryan Fay, Global CIO, ACI Specialty Benefits
Debunking Common Cloud Computing Myths

Debunking Common Cloud Computing Myths

By Mark Jamensky, EVP, Products, Embotics

Human Resource

Metrics for the Future of Work

Metrics for the Future of Work

By Ravin Jesuthasan, CFA, Author and Managing Director, Willis Towers Watson

GRC

A Day in the Future - Tomorrow's Tasks and Reality of a GRC Officer

A Day in the Future - Tomorrow's Tasks and Reality of a GRC Officer

By Patrick Henz, Head of Governance and Compliance, Primetals Technologies
Guiding Principles for Transformation of an IT GRC Program

Guiding Principles for Transformation of an IT GRC Program

By Darrell Coleman, VP, International Regulatory Compliance
Finding A Path To Practical And Successful Data Governance

Finding A Path To Practical And Successful Data Governance

By Bojan Duric, Chief Data Officer, City of Virginia Beach

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