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CIO Applications Weekly Brief

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Editor's Pick (1 - 4 of 8)
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The Shift toward Cloud: Is it a Cost-Effective Process?

The Shift toward Cloud: Is it a Cost-Effective Process?
Ian Cohen, CIO, Addison Lee Group

The Future of Chatbots

The Future of Chatbots
John Tubert, SVP, Technology, R/GA

Enterprise AI: How to Meet the Challenges

Enterprise AI: How to Meet the Challenges
Dr. Anand S. Rao, Global AI Leader, PwC

Augmented Intelligence is Improving Customer Experience

Augmented Intelligence is Improving Customer Experience
Tom Lutz, Senior Vice President and Chief Procurement Officer, U.S. Bank

The Dawn of a New Era in Sales Solution

The Dawn of a New Era in Sales Solution
Joan Foley, Head-Enterprise Sales West, LinkedIn Sales Solutions

Changing Trends in the Chatbot Space

Changing Trends in the Chatbot Space
Justin Vandehey, Co-Founder, Disco

An Era of Social Media Optimization (SMO) Is Ahead: What Can We Expect in 2018?

An Era of Social Media Optimization (SMO) Is Ahead: What Can We...
Yuval Ben-Itzhak, CEO, Socialbakers

Revolutionizing Customer Relationships through Chatbots

Revolutionizing Customer Relationships through Chatbots
Mamie Peers, VP of Digital Marketing, The Cosmopolitan of Las Vegas

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Key Trends in Marketing Trends to Consider in 2021

By CIO Applications| Tuesday, March 02, 2021
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In today's digital age, almost every company's CMOs find new ways to connect with their clients, tailor services or goods for them, and have a fulfilling experience.

Fremont, CA: The way businesses connect with consumers has been changed by chatbots. In 2021, the integration of AI, voice bots and data analytics is expected to be the norm.

Chatbot-powered marketing delivers reliable customer service, lead generation, and revenue improvement, enabling organizations to spend more time pursuing their goals in other fields.

Chatbot-Powered Marketing in 2021

In today's digital age, almost every company's CMOs find new ways to connect with their clients, tailor services or goods for them, and have a fulfilling experience. And chatbots are one such technical application that can enhance and reinforce the marketing activities of the company, bringing their marketing campaign to another level altogether. Here are some developments in chatbot marketing that are going to prevail in 2021.

top martech consulting companies

Focus on Compelling Customer Experience with AI Integration

The days when people were happy and fulfilled with old-fashioned digital experiences are long gone. Yet, they have become more restless and demanding today. They need anything almost instantaneously to be delivered. There is no choice left other than to provide quick, efficient, personalized, and outstanding customer service through AI integration to cope with the ever-increasing demands and requirements of the customer. The real uniqueness lies in delivering online experiences to consumers that are beyond customer service.

Check Out: Top Data Analytics Companies

Focus on Lead Generation with Data Analytics

There is no choice left other than to provide quick, efficient, personalized, and outstanding customer service through AI integration to cope with the ever-increasing demands and requirements of the customer. The real uniqueness lies in delivering online experiences to consumers that are beyond customer service. Well, businesses should ensure that all the questions submitted are attended and addressed without delay to stand out from the crowd of competitors and also experience an increased number in the lead generation. Turning tourists into prospective customers depends on how well they are received by firms. One way of doing so is to set up a live agent to answer the questions 24*7 online. Nevertheless, corporations also strive to reduce their workers' headcount and time. So maybe the best match here would be chatbots.

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