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How AI Revivifies Travel and Hospitality
Be it a romantic trip to Santorini or a trek to Bandiagara Cliffs for a thrill, computers can now plan everything in a hassle-free manner.
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CIO Applications | Tuesday, January 28, 2020

Be it a romantic trip to Santorini or a trek to Bandiagara Cliffs for a thrill, computers can now plan everything in a hassle-free manner.
FREMONT, CA: Machines have not yet taken over the globe; however, they are slowly seeking a way into human lives, making it better. AI is transforming every aspect of human lives. From self-driving cars to speaking bots, there are many examples of that are in use today. AI is disrupting so many industries, and the travel and hospitality industry isn't exempt from this. People now no longer need to engage themselves in the tiresome chain of conversations with their agents for travel arrangements. AI now infiltrates each aspect of the travel industry. With the help of AI, tourists can get customized and intelligent travel solutions tailored according to their requirements.
Sources revealed that 29% of travelers are content letting a computer plan their next trip based on their travel history. 50% say that it doesn't matter who's planning the trip as long as all their questions are answered. One of the most alluring applications of AI in travel is helping customers online. Customers prefer convenience over anything else, and chatbots are enhancing customer experience by responding to their queries immediately. With the help of AI, companies can operate the entire day without any break. The requirement for smarter hotel rooms has been on the rise. High-level AI-powered assistants can process customers’ requests, provide real-time recommendations, and more.
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The applications of AI are not confined to customer service only. This technology can be used for data analysis and gathering. Using this data, multiple conclusions can be drawn about consumers, pricing strategies, etc. It enables businesses within the industry to increase conversions and make more dependable business plans. AI is making the travel life super easy, and that is not far when travelers will not have to wait in long queues at the airport for check-ins. The idea is to use AI carefully so that it helps humans in a variety of responsibilities within the travel ecosphere rather than replacing them.
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