WalkMe: Next-gen Digital Support for Banking Institutions

“WalkMe has helped eMoney scale and streamline user adoption enabling our customers to get the most out of our software, service, and support,” says Steve Levis, SVP, Client Engagement of eMoney. Bagging such success stories since 2011, WalkMe operates as a guidance and navigation tool to meet the rapidly growing demands for digital learning. The company is pioneering with its Digital Adoption Platform (DAP) which helps in simplifying the user experience by deploying guidance capabilities, engagements and insights.

WalkMe has lend its support to the banking and financial institutions with its customer-centric approach. With an aim to transform the banking industry with new age digital financial tools and techniques, the company helps in capitalizing all kinds of digital opportunities prevailing in the present market.

It helps banking institutions to improve the online banking user experiences and services and also increase employee engagements of its internal systems. It also enhances customer satisfaction with its easy scaling support operations, customer self-service and low support costs. Its digital asset support also boosts employee productivity at a larger scale.

Along with the banking and financial sector, WalkMe has successfully provided support to industries such as, telecommunications, retail and eCommerce, healthcare institutions, and public sector. The company operates from its headquarter San Francisco, California and branched in different parts of the world such as, Sydney, Paris, Tel Aviv, Raleigh, and New York. With its simple and secured digital financial services, WalkMe has managed to remain available for its global clients whenever they required and effectively overcame the challenges that they face.