The importance of billing in the utility sector is paramount. The complete transition from PC and server based utility billing platforms to cloud based platforms is the need of the hour. However, there only exist a select few companies that offer a utility billing platform which is 100 percent cloud based and UtilityBilling.com is one of them. Leading the transitional change for utilities from traditional manual systems to smart, cloud based systems is UtilityBilling.com. Headed by Morgan Duncan, the company offers an entirely self-enabled platform that allows users and consumers to sign-up and commence billing operations unaided. UtilityBilling.com provides billing services that offer a high level of self-management to their utilities customers. The company offers one of the lowest entry prices in the market on the back of a 30 day free trial; this makes the on boarding process for clients very easy. “The toolkit that we have put together is largely focused on delivering a self-enabled, high-quality, ‘ready to bill’ product at a very competitive price,” asserts Morgan.
The UtilityBilling.com platform focuses predominantly on electricity billing and water billing. Advanced meter management is one of the many features of the platform. It connects to a vast number of metering systems and third party data loggers, enabling the automation of billing and consumption calculations.
The toolkit that we have put together is largely focused on delivering a quality product at a very competitive price
The platform includes signups online, a customer portal, and an IPAD app. It allows all customer balances to be managed in real time and eliminates the need for updating multiple systems.
Transparency and simplicity go hand in hand with UtilityBilling.com. The company adopts a simple pricing model that is independent of the type of services delivered and offers a subscription that customers pay on a monthly basis. The company provides free demonstration videos and training modules to the customers, making it very easy to operate unassisted. UtilityBilling.com also offers mobile and tablet applications, allowing the customers to run the platform from anywhere, anytime.
A large number of clients have benefited from the services provided by UtilityBilling.com. One such client who had difficulties in scaling its business approached UtilityBilling.com requesting a cost-effective solution. After using UtilityBilling.com’s platform, they reduced their billing staff from 13 to 3 and redeployed the remainder to grow other parts of their business. UtilityBilling.com provided an immediate return on investment and charged a lower monthly subscription than the losing billing provider. Gains were immediately evident across the business. The client was able to produce more efficient and future-proof systems that directly translated into growth which was previously just not possible.
Continuous innovation and a supporting framework for growth are key drivers for UtilityBilling.com. Providing products like smart water meters and intuitive billing platforms, the firm pulls well ahead of its competition. The company aims to delve more into the Utility sector and integrate more with the cloud technology which will open up more opportunities for innovation. With a surge in the number of utility companies migrating toward the cloud technology, UtilityBilling.com will only strengthen its stance in the Utility sector. “We are continually looking to improve, simplify, and add value to our platform,” concludes Morgan.