Stratosphere Networks
Next-Gen IT Support and Services

Selecting the right IT advocate by sorting through a broad and diverse group of vendors can be daunting, given the complexity and sheer competitiveness that exist in the IT industry today. Done right, it can endow businesses a competitive edge in the increasingly globalized economy, wherein traditional methods are becoming obsolete. As organizations look for collaborations with external IT partners to boost efficiency, Stratosphere Networks takes a 360-degree approach to IT, striving to be the best technology partner through their high-quality next-gen IT support and services.

“One hiccup could cripple your staff and business. We focus on helping companies leverage technology as a business enabler,” says Kevin Rubin, president of Stratosphere Networks. As a trusted advisor to partners, the company provides clients with a complete range of managed IT, cybersecurity, and cloud consulting services.

The firm provides IT support services from help desk to server and infrastructure support, extending to procurement, vendor liaison services, and consulting services. In addition, Stratosphere Networks offers a wide range of IoT and BI solutions along with colocation services that encompass IaaS solutions, datacenters, and virtual infrastructure. Dedicated to their responsibilities as IT advocates, the firm also provides foundational IT security and proactive solutions for clients that need a higher level of security, such as businesses with compliance or regulatory requirements.

Typically, Stratosphere Networks’ client engagement begins with understanding current needs and goals.

With an agnostic approach to IT, the company substitutes for a CTO, CIO, and/or CFO by learning the business initiatives, hurdles, and challenges, and then devising a strategy allowing clients to leverage better technology to become more profitable. Focusing on organizations that lack internal IT or security staff, Stratosphere Networks provides comprehensive IT support services consisting of a full end-to-end portfolio of support services and solutions. On the other hand, organizations that do have IT personnel on staff can still utilize the company’s IT overlay services to support their existing group.
To help companies succeed while optimizing operations, Stratosphere Networks provides a variety of unmatched resources including a team of experts, a portfolio of more than 200 cloud solutions, and cutting-edge tools. The company assumes the role of a technical as well as a business consultant, understanding the processes, technology, and overall business goals of their clients.

Stratosphere Networks' partnership with over 200 providers and retailers on different technology solutions and applications empowers them to provide an intelligent consulting approach through recommendations and solutions to help clients achieve their goals. Representing over 100 national providers, Stratosphere Networks' global reach ensures their clients get an unbiased recommendation for the most cost-effective solutions, including traditional and contemporary network technologies.

As a recent example of IT enablement, Stratosphere Networks leveraged UCaaS and CCaaS to help a restaurant/ hospitality chain schedule reservations more efficiently. The company initially had 15 locations that were all independently responsible for taking reservations. Implementing Stratosphere Networks' UCaaS and contact center cloud solution allowed the cloud to reduce overhead, staff accordingly, and gain the ability to pick up every call. Answering more off-hours calls also meant more incremental revenue for their client. Stratosphere Networks became their trusted advisor and also introduced IT security solutions for their PCI needs.

Catering to the latest trend of cloud enablement, Stratosphere Networks is converging their focus on a variety of cloud and related cybersecurity solutions. In years to come, the company looks forward to focusing on IoT and BI.

“It is our goal to be the best IT support and consulting partner in the Chicagoland area,” Rubin says. “Additionally, our founding members are focused on community outreach and how we can give back through group volunteer efforts, donations, and sponsorships.”