Truphone: Connectivity Solutions for the IoT Ecosystem

Ralph Steffens, CEO

At the heart of the alluring promise of the Internet of Things (IoT) is seamless connectivity. Access to uninterrupted connectivity allows globally dispersed IoT devices to hook into distributed IoT ecosystems using secure and standardized bootstrap methods. One organization that understands these specific needs of IoT space is a London headquartered company, Truphone— the first truly global mobile network provider. The company provides a comprehensive and powerful IoT platform to cater to the connectivity needs of IoT devices. Ralph Steffens, CEO, Truphone, adds, “We are in a rapidly growing IoT business space, where new technologies are emerging at a breakneck pace. Regardless, here at Truphone, we are able to bring a lot of functionality to the customers under a single roof.”

The Internet has turned the entire world into a more singular marketplace. To keep it running, behind the scenes, the organizations that globally distribute products—from mobile phones to smart sensors—demand seamless global connectivity. Tailored for our modern day business challenges, Truphone provides customized SIM cards and SIM profiles, which allow clients to switch between cellular networks and has the capability to provide a global boot strap. The boot strap automatically registers into the local network anywhere in the world and downloads the customer profile, making the process transparent for both users and service providers.

The company also offers the ability to pick and choose services be it an end-to-end solution, SIM profile, connectivity or boot strap as per the business needs. Truphone’s extensive APIs allow developers to customize their existing solutions or create new ones with consistent interfaces.

Apple iPad supporting Apple SIM comes with in-built support for Truphone. This effectively means a one-time integration with Truphone services, enabled from iPad's native settings menu, ensures global network coverage for customers. The company’s management platform offers high degrees of control and flexibility, as users can easily login into the platform to access cellular services from anywhere in the world; add new services or manage their usage profiles. And, in case customers need advice, they can contact the company’s customer service number. A 24/7 customer support center provides professional help. The multi-lingual support ensures that, depending on the customer profile and location, the call is routed to a designated agent and the customers are able to speak in their preferred language.

Truphone’s IoT platform and global SIM have helped connect many corporate clients. A key global automotive manufacturer has chosen to integrate the Truphone SIM into their connected car solution, which allows users to roam across Europe without the need to register with local mobile operators. As soon as the car crosses the border, the SIM card automatically registers with a domestic network so that consumers continue to utilize avail mobile services. “Our innovative solutions move the complexity away so that manufacturers can focus on what they do best,” emphasizes Steffens. The company is working on solutions wherein predefined services are available across operators.

The unique service proposition offered by Truphone makes the company stand apart from local operators. Cutting-edge technology from Truphone identifies real-time network accessibility and, in case of outage, Truphone SIM switches over to a more reliable network to avoid downtime for customers. Currently, Truphone SIM is available in 8 countries, covering roaming services in nearly 190 countries across the globe. In the next twelve months, Truphone plans to extend its Apple SIM service footprint to 54 countries, in addition to expanding its newly launched e-SIM service to cover 50 countries. The company is collaborating with some of the leading chip manufacturers to offer differentiated service and technology models, with the aim to deliver a global network infrastructure and seamless connectivity services as demanded by the growing IoT ecosystem.