Telarix: Engineering Automated Assistance for Telecom Enterprises

Glen Kazerman, CEO

The market place for global unified communications services has gradually grown into a multi-trillion dollar space. Driven by technology, today almost all telecommunication companies encounter complex communication formats that are beyond the traditional Time Division Multiplexing (TDM) based voice services. The state-of-the-art methodologies that are being adopted by these telecom organizations have added to the volume of traffic which can be better managed and negotiated with automation. “Currently, enterprises are finding themselves in a position where they can no longer manage all aspects of their businesses manually,” begins Glen Kazerman, CEO, Telarix. “Whether it is billing, trading, routing, settling, or getting paid, these firms are looking to effectively store and integrate their information in a database and observe the data analysis in real-time.”

The Vienna, VA based enterprise; Telarix provides business solutions that eliminate complex, expensive activities that occur in and around the clients’ network. The firm supports automated processes and tools for intelligent routing of existing data types, enhanced interconnectivity built to facilitate the exchange of business documentation across multiple telecom networks. “Telarix offers the flexibility to turn an organization’s network data into useful business intelligence,” states Kazerman. “Our solutions support carrier members in over 100 countries and process over 300 billion voice, SMS, content, and data minutes each year.”

Telarix offers its solutions in the form of software products—iXTools and iXLink that are available in both licensed and Software as a Solution (SaaS) models for voice, video, data, and SMS. The iXTools suite of interconnect and settlement solutions is a platform covering all areas of interconnect business including traffic and quality management, bilateral and carrier agreement management, billing, settlement and dispute management, trading, routing, and provisioning.

Telarix offers the flexibility to turn an organization’s network data into useful business intelligence

Telarix’s iXLink is an open, secure, global business information exchange network designed by carriers for carriers. The solution provides an easier, automated way for service providers to communicate international rate offers between other carriers. The offering also gives an ability to normalize these rates and then translate acceptance rejection messages back in the data format that each trading partner requires, all through an easy to use online portal. “Today we have more than 4,000 carriers exchanging over 50,000 documents monthly in a secure and collaborative business environment through iXLink,” asserts Kazerman.

In one instance, a major global carrier firm, that had offices all over the world, inherited major complexities in their business from a structural, legal, or regulatory environment perspective. In order to complete their business models, they have nearly 800 partners world-wide which further resulted in the emergence of contract complexities. “There were multiple layers and dynamics within those hardships—internal to the legal entity structure or regulatory environment, and in the volumes of the types of services that this carrier is selling across the world,” affirms Kazerman. To counter these issues Telarix assisted them in managing their partners’ contracts and trading details, billing settlement, and network routing.

Under their CEO’s influence, Telarix operates on the principle of listening to the market demands and hosting a sales culture. “I am an entrepreneur by nature and always try to take the customers’ feedback which helps us execute better decisions in the future,” explains Kazerman. Forging forward, Kazerman visualizes the Over The Top-content (OTT) traffic and its effects on the global network as one of the biggest trends. “We’re enabling our customers to properly meet and monetize those networks that are related to the OTT traffic as it will be an important aspect for telecom companies in the future,” concludes Kazerman.