TechCORE MSS: The Digital Transformation Champions

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TechCORE MSS

Quanetta Lewis, President and CEO, TechCORE MSSQuanetta Lewis, President and CEO
Digital transformation is becoming increasingly accessible for enterprises today. As technologies that can deliver this transformation continue to expand, it is a no-brainer that tomorrow will have new answers not available today. In this scenario, it is imperative for solution providers to remain agile and inquisitive from a "what might customers need next" as well as a "how might this happen" perspective and combine the right technologies to drive a seamless digital transformation journey. They should provide organizations with technology platforms that can be deployed rapidly, are easy to change or update, and bring a full scope of digital transformation applications within reach.

"We help apply RPA solutions to drive business value, ultimately allowing companies to become efficient"

As experts in leveraging industry-leading technologies such as RPA and AI, TechCORE Management Solutions Services (TechCORE MSS) is perfectly poised to help companies achieve this seamless digital transformation journey.

TechCORE MSS' position as a sought-after digital transformation enabler stems from the combined growth trajectory and expertise of two companies—a management firm catering to healthcare, finance, construction, and federal contract management, and an IT company delivering innovative low code development solutions. Both the firms are spearheaded by the visionary leader Quanetta Lewis, whose diverse experience goes all the way back to the COBOL programming of the 1980s. Quanetta has rich experience in frontline contract management and consulting management, bringing a strategic, consumer-centric focus to transforming workflows with leading-edge digital applications.

Driving Better Business Outcomes

Under Quanetta, the President and CEO, TechCORE MSS offers science-led digital transformation services that outpace the speed of disruptions. The company's experts continually ideate and prototype new concepts based on technologies such as RPA, AI/ML, and IoT in its dedicated Center of Excellence. "Our experts bring wide-ranging expertise in all areas of digital and business transformation services to reliably deliver intelligent, scalable solutions that work across the board," says Quanetta.

On the RPA side, TechCORE MSS enables enterprises to accelerate performance, deliver real value and improve ROI through intelligent process automation. The company's end-to-end RPA services include assessment, design, RPA CoE, strategy, RPA implementation, and support. This helps improve productivity and achieve operational outcomes by reducing mundane and repetitive manual tasks. "We help apply RPA solutions to drive business value, ultimately allowing companies to become efficient," mentions Quanetta.

Similarly, on the AI front, TechCORE MSS offers ready to go AI powered solutions with intelligent features that drive better business outcomes.

"With our expert AI developers and platforms, we have a full suite of AI/ML services to develop, deploy, and manage AI-enabled solutions," says Quanetta. "From retail to finance, education to healthcare, and IT, we can help your leverage AI/ ML algorithms to cater your business needs."

Further, TechCORE MSS is an expert in seamlessly integrating IoT edge devices, gateways, and cloud platforms to provide clients with a robust IoT ecosystem. The team brings IoT ideas from strategy to implementation and adds significant value to businesses.

TechCORE MSS’s portfolio includes their Appian-based Contract Administration MANagement System (CAManS), as pictured, which provides full contract lifecycle management capabilities including acquisition, creation, distribution, decisioning, award, record management and maintenance of a contract. In each, clients leverage the latest integration and digital transformation technologies automating processes using RPA and an API library allowing the app to connect to almost any data source, and deliver results across any internet-enabled device.

A Holistic Approach to Digital Transformation

TechCORE MSS first understands the client's business and then establishes business agility through optimized solutions based on evaluating current capabilities, market, and workforce engagement. The team implements a business strategy that extends secure, scalable technologies across the enterprise. TechCORE MSS has strategic partner alliances with some of the top vendors and manufacturers—Appian, Automation Anywhere, Pega, UiPath, Microsoft, AWS—to help enhance its products and services. "Although we have relationships with some of the most notable technology partners in our industry, our solution recommendations are based on our clients' budgets, needs, and requirements," says Quanetta.

The solution recommendations are often based on the need to change conventional organizational mindset and culture. TechCORE MSS first helps clients identify and quantify customer behavioral gaps. In this regard, TechCORE MSS' Benefit Assessment process helps determine the vision for implementing the digital transformation process. "Our specialists can clearly see which divisions, departments, and processes are optimally contributing to bottom-line growth, clear enterprisewide communication, and exceptional customer experience," says Quanetta. The process involves identifying existing gaps and planning implementation roadmaps to bring a strategic focus on end goals rather than limiting them to existing capabilities.

Additionally, TechCORE MSS' Digital Transformation Assessment involves the assessment of current market dynamics and opportunities for technology to achieve desired results in the client's digital journey. "With domain expertise and valuable experience, we have helped businesses ranging from small organizations to large enterprises change their digital strategy by understanding and tailoring solutions specific to their industry," informs Quanetta.

Our experts bring wide-ranging expertise in all areas of digital and business transformation services to reliably deliver intelligent, scalable solutions that work across the board

TechCORE MSS' Quick-Return development blends Extreme Programming (XP), Scrum, and Lean practices. The iterative, sprintbased approach enables its development team to deliver production-ready software in just a few weeks.

Innovation is the Key

What separates TechCORE MSS from other vendors in the space is its innovation lab and the competent team. The company's experts continually ideate and prototype new concepts in its dedicated innovation lab with an aim to architect new models of disruption. "Our team continues to build and deploy customized solutions to help clients overcome business challenges and gain competitive edge," states Quanetta. "This is the only way to keep pace with the evolving industry of technology. We always keep innovating, and that's a critical component to any budding entrepreneur's venture."

TechCORE MSS believes in hiring people with the right attitude before training them. The training is designed and focused on a customer-first approach with a continuous learning environment for employees, including an innovation community to experiment and improve customer satisfaction securely.

TechCORE MSS’ Enablement for Vets is another innovative aspect of the firm’s hiring. The program trains veterans and their families on the latest RPA technologies, providing the people that serve our country the opportunity to be upskilled in the workplace, including career mentoring and placement in rewarding civilian roles. “As a fellow veteran, I recognize the leadership, resilience and discipline veterans bring to meet the needs of an automationdriven future, and am dedicated to their success,” states Quanetta.

This holistic approach and the competent team allow TechCORE MSS to empower clients through innovative enterprise management services that bridge the gap between people, processes, and technology. "New technologies appear every day, which makes it look like every new technology is the next culture-changing one. While these innovative technologies create opportunities, they can also cause a lot of confusion. One team will insist on embracing each technology, while others warn you to keep a close eye on it," says Quanetta. TechCORE MSS' team is skilled in separating the nuggets from the noise. The team of innovation implementers provides clients the flexibility to tap into technologies evolving at a break-neck speed. At the same time, they simplify access to the complex technologies that can foster innovation. "We will continue to develop our world-class team of technology consultants who work with you to facilitate your digital journey," concludes Quanetta.

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