Sysnet Solutions: Providing leading-edge IT solutions

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Mirza Asaduzzaman, MD

Started in 2010, Sysnet Solutions was incorporated with the vision to provide leading-edge IT solutions to the globally emerging markets and enterprises. The company became a Riverbed partner in 2012 and has been helping MNCs in enhancing its cloud optimization strategies. As a Riverbed partner, Sysnet delivers can combine network, application and end-user performance metrics for deep visibility, IT can troubleshoot and fix problems before the user is impacted.

Leveraging Sysnet’s unparalleled solutions and services in the cloud optimization space, the company has today become the go-to partner for meeting different organizations’ IT needs in the healthcare, telecommunication, oil and gas, education, and banking and finance landscape. Following are the insights shared by Sysnet Solutions’ MD, Mirza Asaduzzaman on what steers Sysnet Solutions ahead of the other Riverbed partners.

In your interactions with CIOs of leading companies, what sense do you get of the challenges they face now?

Currently, most of the cases that we are encountering revolve around the associated costs with cloud optimization. Although the companies try to curb the case of high costs based on the customer target, they need a partner that can help them through the entire process. That’s where we come in and help the clients whether it be the discounting process or the incurring internal costs. Further, Sysnet Solutions is the leading systems Integrator with the capability to assist diverse industry verticals in maximizing efficiency and effectiveness by implementing the innovative methods and systems.

The organizations that worked in partnership with us have benefited from every wave of IT innovation. A key differentiation is many years of experience in the IT industry, which is demonstrated by our diligence and excellence in service.

Please elaborate on the process that Sysnet Solutions undertake to understand the clients’ needs and deliver solutions accordingly.

When the customers first approach us with their existing requirements and needs around their data pipeline, we deliberate with them to comprehend the exact data model that they currently have. Next, by leveraging our experience and partnership with Riverbed, we devise either a new model or suggest them recommended changes that help them better the existing one.

Our current focus is to help organizations in lowering their cost of technology operations by reducing the carbon footprint of their infrastructure

In case, the client doesn’t have an existing data model, we design required technology solutions that can assist them in getting a desired level of outcomes. Also, we continually check the devised solutions such that the clients are ultimately benefited with a competent and comprehensive IT solution.

We ensure that the clients are also assisted on the pricing side of things such that they are not burdened with excessive costs and can only concentrate on their core business operations. Our current focus is to help organizations in lowering their cost of technology operations by reducing the carbon footprint of their infrastructure and introducing concepts such as Green Data Centers, Virtualization and Cloud Computing.

Could you please cite a case study on how Sysnet Solutions have enabled clients to overcome hurdles and attain desired outcomes?

A Swiss multinational food and drink company was facing many operational predicaments as they were not able to get support options for their Riverbed solution. After much deliberation, they chose us to be their support partners and we solved their issues by delivering synchronized support options. In the initial process, we figured that the company was not using their software properly. Through our custom solutions, our team assisted and verified the different software features within the first week. Due to our exemplary delivery, we have received two new projects with them which has helped us in orchestrating our capabilities to other companies and generate more revenue.

What according to you are the distinct features of Sysnet Solutions/differentiating factors that give it a competitive edge?

Sysnet has been a pioneer in offering the cutting edge ICT solutions for the last two decades. The depth of our experience in the market place brings a unique insight into the solutions that we provide to our clients that are just right for the business needs. With a global presence and strategic alliances with principals, Sysnet is able to serve businesses worldwide without losing the personal touch and local expertise which is our hallmark.

For us, client satisfaction and orientation is our singular focus. We always maintain an accurate timeline which assists us in delivering solution on time for our clients. While most of the other vendors lack, we deliver the completed solution set in 6-8 weeks, which a key differentiator for us in the Bangladesh market. At the same time, we provide top-quality support options to the client which involves understanding the clients’ quandary first and delivering the support according to that.

Sysnet Training team comprises of skilled and well-qualified professionals with hands-on experience. Sysnet contains all of the latest training facilities and equipment to keep up the pace with emerging trends and technologies. To cater to today’s technology challenges Sysnet uses real-world scenarios to increase the problem-solving ability of the training participants. Students spend more than 50 percent of the time on structured lab exercises that augment confidence, clarity and decision making. In case of on-site training, we offer it via Virtual Classes. Our instructor delivers training online via using the latest tools to make participants virtually available at our state of the art lab.

What does the future hold for Sysnet Solutions?

For the future, we will be concentrating on the IoT and automation segment to benefit our clients with the features that these novel technologies can offer. We will also be gradually increasing our product line by partnering with new global players.