Solstice Mobile: Customer Centric IoT Solutions

J Schwan, Founder & CEO

The world of technology is reverberating with the words IoT, which is profoundly impacting the world of technology and meriting a superior Machine to Machine communication experience. The enterprises have realized the worth of IoT, on account of its power to not only connect machines but also interact with human beings and present large data sets about the customer behavior. However, the firms experience a difficulty in leveraging the data to create the best user experience as customers have high expectations from the product. Additionally, the organizations face uphill tasks in the form of zeroing on the most worthwhile data segment that would eventually play a key role in the design of a business process. “We leverage user research to build empathy and design experiences that surprise, delight and create both user and business value,” says J Schwan, Founder and CEO, Solstice Mobile.

Chicago, IL based Solstice Mobile provides IoT solutions with mobility and ease of use for enhancing the business value as the key deployment parameters. Solstice endeavors to build the solutions based on deep end user research, which is done as a part of gathering the project requirements. Hardware, software and firmware teams at Solstice constantly collaborate during the phase of solution development. The company creates a minimum viable product to test the working processes, which are integral in connecting the devices with each other and the end users.

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Solstice attempts to simulate the product interface with the end user’s world in order to iron out any difficulties during the on-boarding process. Solstice gives due consideration to the technical complexities involved in the implementation of the solution.

Leveraging the power of Amazon Web Services AWS IoT, Solstice quickly and easily connects the devices at the client’s end. AWS IoT takes due care of factors ranging from authentication and authorization to device shadows, which provide stable device state during intermittent connections. The robust platform by AWS assigns unique identity to each device at the client’s side. Finally, the applications installed at the customer’s end can connect to device shadows at any time using an API.

Team Solstice strives to make the IoT solutions mobile centric for making them easily adoptable, intuitive in usage, and a value addition for the clients. In one of the instances, Kraft Foods, which strives to become North America’s best food and beverage company, found Solstice’s approach to craft mobile friendly IoT solutions effectual. The client wanted to mine the data from its facilities and workplace. In collaboration with Solstice, Kraft installed the sensors at its office. The connected network of sensors was then coupled with a mobile application in order to enable the employees focus on collaboration and innovation instead of administrative tasks. Eventually, Kraft Foods was able to have actionable innovation and expedite the change in internal processes.

Team Solstice believes in continuous process enhancements in terms of solution development to deliver a market-oriented product. The leadership of Solstice trusts in creating experiences that would be cherished by the employees as well as the customers. IoT arena is witnessing the infusion of technologies such as Cloud and the scenario presents Solstice a plethora of growth opportunities to foray into new market segments and deliver customer centric solutions.