Thank you for Subscribing to CIO Applications Weekly Brief
Thank you for Subscribing to CIO Applications Weekly Brief
“Our identity orchestration platform enables customers to be more successful with Oracle technology—no matter whether they use on-prem Oracle solutions or consume Oracle applications on the cloud,” says Asif Mohamed Savvas, Senior Vice President, Products, Simeio.
In an interview with CIO Applications, Savvas shares his insights on how they deliver complete identity and access management solutions through their unparalleled service-first philosophy.
What are the identity management challenges that you resolve for the companies that leverage Oracle?
Traditionally, Oracle has been an on-prem software service provider. Organizations implemented Oracle ERP, Oracle database, and human capital solutions in-house and utilized Oracle’s identity management system to protect and manage identities. Today, Oracle is migrating all the on-premise applications to the cloud and releasing new versions of the Oracle SaaS applications. So, businesses no longer need to run Oracle ERP on-prem in their own data centers.
To protect these applications in the cloud, Oracle has rolled out Identity Cloud Service (IDCS) that delivers identity and access management capabilities through a multi-tenant Cloud platform. We work with both IDCS and other third-party tools using our identity orchestration platform and orchestrate identities from both on-prem and other identity applications with Oracle IDCS.
Also, Oracle has come up with its new offering—Oracle Cloud Infrastructure (OCI). It allows businesses to directly build new applications on the Oracle cloud without the need for on-prem data centers. We can manage access to all the applications and Oracle cloud infrastructure leveraging our immense expertise and knowledge in Oracle IDCS.
In a nutshell, with the identity orchestration platform, we tie different identity silos together. Today, most organizations are shifting to a multi-cloud environment. We bring all the native identity capabilities of different cloud platforms into one common identity realm.
Could you elaborate on the process that you follow to help clients adopt solutions and implement those?
First, we assess clients’ specific business needs and goals and map their success criteria to technical deliverables. Sometimes, organizations may have more than just one objective. As a true partner, we always ensure that all their requirements are addressed on time. We deliver outcomes in the incremental phase, which allows us to identify any approach that is not working and rectify it.
We work with both IDCS and other third-party tools using our identity orchestration platform and orchestrate identities from both on-prem and other identity applications with Oracle IDCS
Please tell us about the features and functionalities of your solution.
Our Identity Orchestration platform powers our other solutions. Today customers have multiple identity requirements, including identity and governance administration, access management, privileged access management, and customer identity authentication. Each of these identity requests has multiple features within it. Take, for instance, access management. It includes multi-factor authentication and adapter risk-based authentication. Businesses procure different tools for each domain of identity management. To make all these tools work together, they need standard policies and workflow. Our Identity Orchestrator fills this gap in the identity management world. It is a single platform that consolidates identity management, simplifies the operation of complex functionalities, and supports multi-vendor identity and access management platforms for privileged access management, customer identity management, and identity governance and administration. The platform acts as a common process engine that stitches all the business processes, workflows, and control policies together. Setting one common policy layer, it deploys standard policies to different identity systems of clients.
The other capabilities of the identity orchestration platform are analytics and application onboarding. It aggregates identity data from clients’ different systems and analyzes it. These analytics are predefined based on clients’ specific KPIs and business outcomes. We show these analytics using a common orchestration layer. The platform also enables clients to deploy new applications easily, integrate those with existing ones, and secure applications through a self-service format.
As a company, our goal is to deliver innovative features through the Identity Orchestration platform. Most of our competitors are focused on providing particular capabilities specific to their products. As opposed to this, we abstract various capabilities, exposing those to a common orchestration layer and delivering those across the identity ecosystem.
Please share a customer success story with us.
We were working with a large government healthcare entity that supports millions of citizens to obtain access to electronic health records using the Oracle IAM on-prem. The client leveraged IAM technology to enable SSO to clinical healthcare viewers and digital healthcare applications. But due to their huge on-prem infrastructure spanned across hundreds of healthcare sites, the management and oversight of the IAM technology was cumbersome.
We helped them to shift to a cloud model and migrated 33 critical care sites seamlessly. This enabled them to leverage cloud-based management capabilities and a centralized view of all the data. They could also integrate additional healthcare applications using modern IAM interfaces (OAuth/OIDC).
In a nutshell, the migration to the cloud has set this healthcare entity up for future innovation and enabled modernization in a short time frame. It spans 104,000 healthcare providers enabling 14 million patient records access behind the service.
How has the journey been so far for Simeio and what does the future hold for the company?
We have been growing at a rate of over 30 percent over the last ten years. Since COVID, this growth rate has further accelerated as most customers are undertaking digital transformation initiatives by migrating applications to the cloud. This has driven the need for identity management which accelerated the demand for our services. The concept of work from home or anywhere has also been a critical factor for our growth. We are following these high-level macro trends and offering our services accordingly.
Moving ahead, we are looking forward to expanding our footprint in the European and North American markets. We have also planned to introduce more vertical-specific offerings. Although our clientele ranges from banks and hotel chains to major retailers, we focus on financial services and the healthcare sector to offer vertical-specific offerings for now. We are investing heavily to offer packaged solutions and services to the digital health space. With COVID, healthcare providers are focusing on digital models more than ever. The healthcare industry needs to ensure the safety and privacy of patient data while providing access to various care providers, payors, and insurance companies without interruption.