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ServiceMax: Enterprise Field Service Solutions Redefined
There are millions of field service technicians worldwide, but only their presence doesn’t solve the purpose—they should have the expertise in the installation, fixation, and servicing of the equipment to keep them running. This is where ServiceMax comes in. Headquartered in California, ServiceMax empowers the field technicians with its cloud-based and mobile enterprise solution, which controls the service delivery end-to-end process. With its software solution, the company gathers the right data at the right time and help businesses improve their service delivery, generate revenue, and customer experience.
ServiceMax’s field service management platform manages the daily activities and work order status of the field service professionals. The platform facilitates real-time communication with the field service representatives.
The field service software solution help enterprises in managing contracts, scheduling, and parts, while also offers solutions for social, portals, and analytics. The company offers all its services to any mobile device via the cloud. ServiceMax caters to a multitude of industries such as life science, oil and gas, mining, power and utilities, amongst others. Irrespective of the industry it serves, the company help its customers in identifying untapped innovation, unleash service revenue, drive efficiency, and most importantly satisfying its end-customer.
The company will continue to redefine the field service sector and develop solutions for millions of people around the world who install, maintain, and repair machines across numerous industries. ServiceMax’s ultimate focus is to provide a go-to application—a device paired with the right data to achieve the best possible human interaction at the point of service. The firm is working towards this mission to be the go-to application provider for every field service technician in the world.