SCI 360
The Insurance and Technology Expert

Modern day insurance companies are making great strides to maintain profitability. They, however, often lack a 360-degree view of their business, which is a roadblock to their growth. Also, these businesses are impacted by the increase in expenses, medical costs, and extra-contractual exposures.

Fred Loya Insurance, a Texas-based auto insurance company and the 18th largest Hispanic top 500 owned and operated company in the U.S., was experiencing similar market challenges. Initially, they resorted to deploying staff to tackle these escalating issues. But it did not take long for the insurance company to realize the unsustainability of this approach.

Realizing the gravity of the situation, Fred Loya contacted SCI 360, a registered Salesforce partner known for its ability to create blueprints for accountable growth for insurance companies. The company created a touchless claims experience utilizing a combination of OCR technology, artificial intelligence, and advanced process automation.

SCI 360’s 360 Demand Review solution, a touchless, accurate, and time-saving tool, simplified the processing of complex, large insurance and healthcare demand packages. This enabled Fred Loya to reduce their loss adjustment expense and claims risk, keeping premiums reasonably priced with quality customer experience.

This is just one example. SCI 360 has provided value-added solutions to over 75 companies and 300 projects.

This has been possible due to its ability to speak customers’ language and understand the various challenges they face in the insurance sector.

The Salesforce-certified consulting partner provides custom implementation services, platform expansion and optimization services, and system integration services, along with training and on-demand Salesforce administrative services. More importantly, its services are not limited to the financial services vertical. The extensive experience in different industries enables SCI 360 to serve clients more effectively. Apart from the services, the company offers standalone products like 360 Demand Review and develops custom applications based on client requirements. All its products are now currently being developed and marketed under the brand of 360 Intelligent Solutions, a technology company dedicated to providing innovative, intelligent technology solutions to insurance and financial service companies. Additionally, Ask360 is a powerful language model developed by 360 Intelligent Solutions that uses deep learning techniques to generate human-like responses in text-based conversations, providing natural language understanding and conversation capabilities.

“We have the technical skills and a proven track record of solving the most complex issues within the insurance sector,” says Michael Sturgis, CEO at SCI 360. “We are tagged as IT, insurance and technology, people.”

One of the biggest differentiators for SCI 360 is its team. The company consists of former insurance executives who possess a complete understanding of the insurance sector inside out.

“Our customers don’t have to work with inexperienced project managers or business analysts who take hours asking remedial questions. Instead, we roll up our sleeves to identify their issues and move forward through the planning and analysis phase, agile implementation process to validation and deployment, at a lightning pace,” says Sturgis.

SCI 360 takes pride in being the leading application developer and implementer of insurance solutions for nearly 14 years. The company is thriving under the guidance and leadership of some of the brightest minds and experienced executives in the business, whose prime goal is to meet client needs and put them on the path to success.