SalesChain: An Unparalleled Business Workflow Automation Platform

The proposal and order pricing tool provides sales representatives the power and flexibility to document both simple and complex proposals, speed up deal processes, and aggregate service and solutions. We also have embedded an e-signature tool in our system to help users sign without sifting through other software solutions like Adobe or DocuSign. Using the information uploaded by clients, our software helps generate precise documents for the sales team. It enables them to get more deals and insights as well as create a predictable and scalable workflow. Furthermore, as the document generation tool is integrated right into our systems, it eliminates the need for manual data entry. As a result, clients can have precise, errorless, and professional aesthetic documents. Further, our comprehensive 2-WAY integration to e-Automate ensures intelligence is made available to all of your employees and productivity is realized with customer and Sales Order synchronization. Apart from that, we have a comprehensive financial service and lease portfolio management utility tool that ensures the availability of all information required to promptly service users’ accounts.

In a nutshell, we go beyond traditional sales CRM to offer solutions for the entire business, all the way from integrated commission modules to business intelligence charting. Unlike the other market players, SalesChain actively limits the IT footprint because our system can do the work of every system put together. We provide a holistic solution for business workflow automation.

What kind of onboarding assistance do you offer for your platform?

At SalesChain, we consider customer service to be our number one priority. Our company understands that customers need a robust initiation process, including configuration, setup, and training, to help them deploy the solutions properly. That’s why we have designed a unique onboarding process that typically spans 30 to 45 days. The onboarding experts at SalesChain assist clients in setting up the system correctly. In addition to that, our staffed customer support desk provides an all-day service to users to identify possible problems and resolve them before they turn catastrophic.

Please highlight an instance or two where SalesChain helped its clients in alleviating their issues.

We have recently worked with Keystone Digital Imaging (KDI)—an independent office technology provider in the mid-Atlantic region—to help them automate their delivery workflow. Typically, the company took around 15 days to complete an order delivery. But after leveraging our delivery workflow automation tools, KDI cut their Days Shipped Outstanding (DSO) to half. As a result, now it takes them around seven days to deliver orders, which saves their costs, labor, and time altogether.

We have garnered numerous similar successful partnerships based on mutual respect, courtesy, and appreciation. Also, our platform is flexible in the sense that it adapts well to the requirements of our clients. We actively listen, understand, and provide the best solution to them.

How does the future look like for SalesChain?

Over the past year and a half, we have enjoyed incredible growth in our functionalities and revenue. We are constantly exploring technologies to bring new features to the table, helping customers work more efficiently and effectively.

Also, we are implementing comprehensive marketing strategies for the first time in company history to boost our sales. In fact, we are using video marketing as a tool to convey our brand information efficiently. Although our primary focus has always been the office technology dealers, we are currently expanding our reach to leasing companies, manufacturers, IT product distributors, as well as marketing services providers.