Riverside Technologies, Inc.: Focused on Passion, Creativity, and Teamwork

Riverside Technologies, Inc. (RTI) is an IT service provider specializing in managed services, IT hardware, warehouse services, and technology deployment. RTI provides its customers with customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money.

Kevin Heiss, President of RTI, shared his insights on the company’s product offerings and solutions that help RTI stay ahead in the industry.

The RTI Journey

We started off as a services company in 2005, selling hardware products. Initially, we had just six employees, but today we have approximately 150 employees. In 2017, we were named HP Partner of the Year in the education and business space. We also provide managed IT services at an enterprise level, developing both hardware and software solutions. We are a service-based company, so we handle IT solutions from beginning to end. In everything we do, we remain focused on our core values: passion, creativity, and teamwork.

Kevin Heiss, President of RTI, shared his insights on the company’s product offerings and solutions that help RTI stay ahead in the industry.

The RTI Journey

Leveraging the Latest Trends

One rapidly emerging trend is the learning applications space. For us, learning comes alive with zSpace, an innovative platform which offers true-to-life experiences for students through mixed reality.

In a multi-device environment, it’s essential to provide wireless network security testing and put together a system for schools that is technologically advanced, secure, and up-to-date

It encourages students to ask questions, assesses problems, and engage in learning. Our experts provide customized training for teachers to ensure they can take full advantage of the applications.

We guide our clients through numerous third-party applications to ensure they get the best product. We utilize the latest trends and solutions developed with Google and Microsoft. For instance, there are Google Sheets available for students and teachers to control directly; it’s an open forum that helps both parties succeed. There’s a wide variety of classroom technology available that encourages students to collaborate and increase productivity. Plus, this experience encourages the children of today to ready themselves for the collaborative workplaces of the future.

RTI in the Education Sphere of Influence

In a multi-device environment, it’s essential to provide wireless network security testing and put together a system for schools that is technologically advanced, secure, and up to date. Our managed services solution helps schools operate efficiently from the very first day.

With our 24/7/365 customer support, we are always in touch with our customers. Our network is pervasive; we deal with schools in California all the way to the east coast. Moreover, we have numerous certifications, and with each solution we offer, we follow regulations and ensure compliance.

Addressing Challenges

A challenge we addressed recently was a school that wanted to roll out about 10,000 Chromebooks in four weeks. We were on site for about three weeks, took the Chromebooks in-house, enrolled them for the customer, and provided our customized protective cases with the school logo on them—all within the deadline. We also set up all their technology and trained a group of administrators and teachers on using their new Chromebooks in the classroom.

Future Plans

In 2018, we are focused on growing our managed print solution which will allow customers to control the cost of printing. We are also focusing on 1:1 solution, from the initial consultation phase and hardware setup to our protective shields. We hope to expand our work with business clients and corporate clients while continuing down the path of professional development, which is focused on creating more software applications for the educational space.