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Recognizing that an effortless experience is paramount, RIM Logistics has deployed an omnichannel approach to service— aggregating phone calls, emails, text messages and social network communication with its customers— making connecting with their customers frictionless. With this focused approach, RIM Logistics offers a portfolio of tailored logistics services including Air & Ocean Freight Forwarding, Warehouse, Distribution and final mile delivery, Customs and Regulatory Compliance Consultation, and Contract Management services.
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RIM Logistics, an international and domestic freight forwarding company, has always been relationship-driven—adding more gravitas to its customer, employee, and vendor relations
“Consumer buying patterns are changing drastically and organizations including many retail stores, are struggling to adapt,” comments Powell. To help facilitate this shift, RIM Logistics couples visibility tools from purchase order inception, through its omnichannel distribution model, to the final consumer. RIM’s Community gives customers, partners, and employees the information they need, when they need it, at their fingertips.
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