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Through its deep and broad expertise in business continuity and IT disaster recovery, Remver Consulting helps bring together every facet needed to solve the most complex problems. The company combines extraordinary strategic insight with an unmatched ability to execute through every stage of a client engagement. Further, its strength and success is augmented by the inclusion of people with different insights and experiences, which results in more creative and innovative solutions. In an interview with CIO Applications, Remver Consulting’s CEO, Dr. Claudia E. Tatum, SSI, PCP, CHS-1 notes how her company enables businesses across the globe with robust solutions to allow executives and business owners to focus on daily operations and continuous growth.
How is Remver Consulting planning to leverage the upcoming trends in the business continuity space and evolve as a company?
Globalization and real-time operations across the globe on a 24/7 basis will continue to grow and compel enterprises to adapt to the new technological changes. These include adopting cloud computing, consolidating data centers, migrating to third-party providers, and virtualizing systems in order to keep up with the new market demands, regulations, cybersecurity challenges, and new legislation.
Remver Consulting is leveraging these trends by establishing strong partnerships with companies worldwide, providing Disaster Recovery as-a-service solutions (DRaaS) and state of the art cybersecurity and business continuity tools to enable organizations to transform their security posture and reduce risk. Our goal is simple; we want to empower every organization with the knowledge and tools they need to build cyber-resilience and business-resilience while staying ahead of risks and attackers.
What are the challenges that CIOs face today, and how is Remver Consulting effectively addressing these issues?
One of the biggest challenges that we have heard from Fortune 100 and 500 CIOs and senior leadership is keeping up with advanced technologies. This doesn’t involve funding but efficient, rapid, and secure enterprise-wide implementation.
We measure our success by the ability of our clients' fast and efficient recovery during both normal and adverse conditions
How important is it for business continuity, IT disaster recovery and risk management plans to align with the business requirements, and how can Remver Consulting’s business continuity programs facilitate the same?
The alignment of business requirements with IT recovery capabilities means the synchronization between business processes/functions, applications, servers, IT infrastructure, people, facilities, and third party suppliers. A company’s future depends on its ability to continue performing critical business processes (pay employees, supply chain, manufacturing). For example, in some organizations, hiring and internal auditing activities can be postponed for a few days or even weeks. However, in the case of a staffing agency, the hiring processes and activities cannot stop as it might result in reputational, legal, and financial risks.
Please elaborate on a case study in which Remver Consulting enabled its client to overcome hurdles and attain desired outcomes with its innovative array of solutions.
Many companies that we have collaborated with were previously unaware of the servers that were critical, let alone the applications which were essential or of high priority to different business areas (Tier 1, Tier 2, Tier 3). However, today, if you ask our clients what they would do if all of their systems failed collectively one day, all of them would answer the question with confidence. The era of writing long IT Disaster Recovery and Risk Management plans is over. We don’t write business continuity plans for the shelves, but rather for the users, implementers, and stakeholders.
In other cases, many clients implemented new continuity capabilities by allowing employees to bring their own devices, such as laptops, smartphones, and tablets. However, they overlooked the importance of assessing the new risks and threats to minimize disruption of business operations should the devices were compromised. In addition, how do you tell your employees that when they leave the company, their devices must be wiped out? Shouldn’t the employees be aware of this policy before they agree to utilize their own devices? To that end, we assist organizations with identifying risks (reputational, legal, financial) and imminent setbacks by implementing necessary policies and procedures to mitigate them.
What steers Remver Consulting ahead of the competition?
There are numerous consulting firms supporting companies with risk assessment and business continuity solutions. Our clients know that we do not create another interdependency. In other words, as a veteran-owned business, we empower enterprises to fight-or-flight (also called hyperarousal). We help organizations respond to emerging risks with confidence and train them to do the same. When servers are compromised, or tornadoes or wildfires take buildings down, we want our clients to take prompt action because the time for planning, thinking, and analyzing has passed. We envision an enterprise willing, able, and ready to strategically and successfully respond and recover with or without Remver Consulting’s assistance. When our clients are able to strategically, effortlessly, and successfully recover after a crisis, we know we have done our job. We measure our success by the ability of our clients' fast and efficient recovery during both normal and adverse conditions.
What does the future hold for Remver Consulting?
Preparing for the future means assessing the latest trends (for instance, globalization, e-commerce, market pressure, regulatory/legal requirements, server virtualization, desktop virtualization, cloud computing, mobile devices, and social networks) and capitalizing on them while safeguarding against potential challenges and risk. Although emerging technologies enable organizations to achieve their strategic goals, they also introduce new risks. As such, Remver Consulting will continue to equip organizations with risk assessments, risk modeling, and business impact analysis while assisting them in meeting regulatory requirements as well as shareholder and customer demand for resiliency and recovery efficiency.