QPAIR: Strategic Cloud Infrastructure Solutions for Innovating Faster

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QPAIR

Raghunath Anisingaraju, The CEO, QPAIRRaghunath Anisingaraju, The CEO
The concept behind digital transformation is the same for almost every organization regardless of the size. The aim is to use technology intelligently and use it to transform the business—not just present an existing service in a digital form. However, many companies face certain misguided notions, while implementing effective digital transformation and struggle to design and deploy an effective cloud computing strategy in their existing ecosystem. QPAIR, a New England based managed services provider, helps its clients successfully navigate such hurdles. Found in 2013, the company specializes in providing cloud infrastructure services to a diverse industry segments such as the life sciences, health care, retail, and other services. In an interview with CIO Applications, Raghunath Anisingaraju, the CEO of the company speaks about how their services helps organizations flourish through digital transformation.

Give us a brief overview about QPAIR?

As a managed service provider, our primary focus has been to help various organizations succeed in their digital transformation efforts. In order to execute this, we provide everything from developing a digital strategy to actually executing the same. We partner with the client teams and help them build reliable, stable, and a cost-effective infrastructure. Although QPAIR caters to a diverse clientele, we focus more on life science companies and provide cloud infrastructure services to them. Technically, our team helps data science teams automate data pipelines and operationalize machine learning models in the cloud.

The healthcare and life science industry is currently undergoing a massive change, adopting innovative technologies such as the IoT, and distributed processing systems. While these companies try to succeed in such initiatives, we help them with their device management, data processing, and even ML processing capabilities.

What are the challenges your clients face in their digital transformation efforts and how do your services help them?

Cloud providers have been introducing many programs specifically for the life sciences sector. Life science and healthcare organizations strive to improve the capabilities of their clinical pipeline through massive data processing. As they deal with a variety of different datasets from different sources like clinical trials, and partner systems, unifying that data is a predominant challenge. A lot of these data sources are disparate with different formats. It is an uphill task for many to bring all of those data sources together, and then unifying it for the clinical pipeline.

They also try to streamline, and stabilize the pipeline. This is where we bring our DevOps experience and philosophy to the table and address the issues of repeatability and stability of the pipeline, and ultimately make their journey successful.

Our mission is to enable our clients to innovate faster while operating efficiently and cost effectively in the cloud


Tell us more about your client-onboarding process.

Everybody understands and sees the urgency to adopt cloud and other innovative technologies. However, they fail to identify which cloud service works best for them. As the public cloud providers are ramping up their capabilities, it is often confusing to choose a successful contender from the lot. One of the things that we do when we engage with the client is understand their ecosystem and landscape. We study the process, the business, and how the process should be integrated with the pipeline. By doing so, we help them understand their requirements and the right digital strategy for execution.

Once we identify the requirements and a service provider, we then bring our DevOps engineers for implementation. QPAIR’s cloud engineers have extensive experience in developing cloud-native applications. They develop and also help in deploying the cloud native architecture using DevOps and builds appropriate security practices. We oversee each and every phase during this process and deliver successful results through our expert team. We also provide around the clock support to our clients.

Could you cite a customer success story?

One of our clients was using AWS cloud and they started to develop their proof of concept (POC) around it. The POC turned into a successful implementation. However, the infrastructure was not reliable and their services started to collapse. When we onboarded the client, we made a quick assessment about the right DevOps or cloud native solution for them. For us, DevOps is a continuous journey and not a destination that is easily reached. In this particular case, the client cobbled together various AWS services to help run their business and paid no attention to the reliability aspect. Unfortunately, they had to bring power it up manually when it went down. We came up with a strategy and automated the entire infrastructure by leveraging tools like Terraform, and Ansible. We also created different environments for them and started extensive monitoring. With that, if any of the critical infrastructure went down, our support team would receive a PagerDuty call. We were able to quickly debug the issue and brought the infrastructure back into its previous state without any data or configuration loss. With our support, the client reduced downtimes significantly which helped in improving their business agility.

What does the future roadmap of your company look like?

We try to bring best practices to the table while tackling some common problems. We are developing AI based cloud deployment and optimization solutions to help our clients manage their cloud workloads efficiently. We have always positioned ourselves as a cloud-agnostic or multi-cloud cloud operations company. For that reason, we don't push our clients to choose a single service provider without considering the requirements. We try to help them decide what's their best-fit cloud solution available in the market. Some of our clients use the services of Google for say, data processing, while keeping their core infrastructure on AWS. We present such evolving hybrid models before the clients and we are seeing significant growth in such models. Ultimately, we focus on building solutions that help our customers manage their solutions across these multiple cloud providers seamlessly. As a part of this endeavour, we look forward to building the solutions and delivering it with utmost commitment. While we work with our clients, we introduce a new methodology and process that can help them achieve success in relatively shorter time.

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