PreCheck, a Cisive Company : Empowering Healthcare Organizations with Talent Screening Solutions

Zach Daigle, President

With the onset of the pandemic, numerous American workers have been working from home full-time. But our healthcare heroes showed up every day, even during the peak of COVID infections, to provide healthcare, food, essential goods and utility services. As the pandemic ebbs and flows, businesses continue to operate, and while some industries are seeing a momentary downturn in hiring, others are experiencing a seemingly insatiable need for talent. The need to identify and onboard healthcare workers is more critical now than ever. But, with high volume hiring comes the risk of negligent hiring. As such, background screening is a vital part of healthcare employers’ hiring and retention assessments as it equips them with the ability to reasonably ascertain a worker’s future actions based, in part, on their past behaviors. This is where PreCheck grabs the spotlight.

PreCheck has concentrated on healthcare background screening, credentialing and program integrity since 1993. PreCheck is the healthcare division of Cisive, a global provider of human capital management and risk mitigation services specializing in highly regulated industries. As part of Cisive, PreCheck shares the company’s core values of HEART: Honesty, Excellence, Accountability, Respect, and Teamwork. It is this unwavering commitment to excellence that empowers the company and its employees to deliver high-quality employment screening services, becoming the gold standard in the industry.

PreCheck’s mission is ‘to connect people with information to advance the quality of healthcare.’ Not all background screening firms are created equal, and PreCheck is the only employment screening firm with a mission that closely aligns with that of its healthcare clients.

In an interview with the editorial team of CIO Applications, Zach Daigle, President of PreCheck discusses in length how his company provides healthcare organizations with the information they need to verify and preserve the integrity of their people and programs.

As a company that offers a highly integrated suite of talent screening and monitoring solutions tailored for healthcare organizations, please elaborate on how PreCheck has established itself in the Oracle space.

Based in Houston, Texas, PreCheck offers a wide range of services catered to healthcare employers, including employee background investigations, professional license management, exclusion and sanction screening, electronic I-9 and E-Verify processing, and employee health screening. As a technology-enabled employment screening provider, PreCheck offers technology integrations with leading human capital management solution providers including Oracle. Our premium, tailored employment screening solutions are the result of continuous technological innovation and a drive to offer the industry’s best employment screening solutions that support quality care. PreCheck currently serves over 5,000 hospitals, long-term care facilities, clinics, educational institutions, and other ancillary healthcare organizations across the U.S.

The key to PreCheck’s steady success lies in its ability to clearly understand a client’s business objectives and accreditation needs for delivering the highest quality of care. This modus operandi has allowed us to help numerous healthcare organizations and health sciences institutions optimize their background screening and compliance regime. PreCheck’s suite of healthcare talent screening tools helps organizations qualify and monitor talent throughout the full employee lifecycle.

What are the challenges your customers face and how does your solution address them?

The widespread opioid abuse costs employers nearly $12 billion, with 12 percent and higher of the workforce under the influence of drugs at workplaces. Such instances could potentially decrease employee productivity, increase workplace accidents, leading to a potentially hazardous environment for both drug users and their co-workers. Unfortunately, this is just the tip of the iceberg.

To confront such impediments, all healthcare employers must strike a balance between providing a safe and healthy work environment for their employees with a need to avoid potential liability when taking decisive, well-meaning, protective action.

As a certified Oracle integration partner, PreCheck can help healthcare organizations that leverage Oracle Recruiting Cloud and Oracle Taleo Enterprise to optimize their background screening and hiring processes

Accordingly, this situation demands special employment-related concerns, regulatory practices, and possible legal pitfalls that healthcare employers may face when confronting a potential pandemic. These circumstances call for a partner that supports quality care such as PreCheck, the healthcare industry’s leading provider of background screening, compliance, and credentialing solutions.

How does PreCheck’s background screening solution offer healthcare organizations streamlined talent screening with Oracle Recruiting Cloud and Oracle Taleo Enterprise integrations? Please elaborate.

PreCheck has a thorough understanding of the healthcare industry, combining the best of automation with a client-focused business approach, to develop solutions to meet the growing and evolving needs. By offering integrated employment screening solutions with Oracle Recruiting Cloud and Oracle Taleo Enterprise, PreCheck empowers healthcare organizations to streamline their hiring and talent screening processes while maximizing efficiency. PreCheck has been an Oracle integration partner since 2012. With a longstanding history of human capital management technology integrations, we are committed to acting as a strategic partner for healthcare clients aiming to improve their talent management processes.

Please shed light on how PreCheck’s background screening solution on Oracle Cloud Marketplace enable customers to streamline their background screening and hiring processes with support for integrations for Oracle Recruiting Cloud and Oracle Taleo Enterprise.

As a certified Oracle integration partner, PreCheck can help healthcare organizations that leverage Oracle Recruiting Cloud and Oracle Taleo Enterprise to optimize their background screening and hiring processes. Our background screening solution is available on the Oracle Cloud Marketplace, which means healthcare organizations have access to a readily available software integration. As a result, employers can significantly reduce the level of effort required to implement the integration.

Could you illustrate all that was discussed above, with the help of a customer success story?

In one instance, a well renowned U.S.-based health system—having more than 150 hospitals under their umbrella—began experiencing issues as their existing employment screening providers’ drug testing laboratories were scattered all over the country. The health system sought a reliable screening partner that delivers the highest verification and customer satisfaction rates within the healthcare industry. PreCheck came to their aid, integrating the organization’s Oracle Taleo applicant tracking system with background screening while also consolidating and centralizing their entire HR operations. The health system was pleased with PreCheck’s service levels and responsiveness, as well as the best practices implemented through the partnership. This use case further exemplifies our commitment to supporting healthcare organizations at each stage of the employment lifecycle, delivering guaranteed success.

How do you make sure that your offerings help organizations to understand real-world requirements and fulfill them?

PreCheck healthcare suite of solutions includes thorough and timely background checks and drug tests to help healthcare employers comply with stringent employee screening protocols while providing new employees with enhanced experiences. Beyond background checks and drug tests, our suite of healthcare solutions includes:

healthcare license management that provides ongoing, post-hire primary source verification of licenses,

a comprehensive exclusion and sanction screening service,

electronic Form I-9 system to store supporting documentation electronically and submit to E-Verify,

a web-based system that provides instant employment and salary verifications, and

COVID-19 compliance solutions for monitoring immunization status, contact tracing, and self-attestation policies.

At its core, PreCheck’s thorough and effective background screening program not only improves the safety of a healthcare organization in terms of its talent screening but also helps the facility avoid legal liabilities. To provide support to healthcare Compliance departments, PreCheck offers its exclusion and sanction screening service, SanctionCheck, which produces actionable reports and ensures employers avoid Civil Monetary Penalties. In addition, to ascertain staff credentials are valid, updated, and compliant, PreCheck also provides license verification and ongoing monitoring services. Using a proprietary healthcare license management system, LicenseManager Pro, PreCheck provides a continuous post-hire primary source verification of licenses, certifications, and registrations. With PreCheck’s License Manager Pro in place, healthcare providers can stay ahead of accreditation requirements and Centers for Medicare and Medicaid Services (CMS) directives. PreCheck’s suite of solutions is designed to effectively solve compliance challenges for healthcare employers.

Can you provide us a sneak-peak as to what lies ahead for your firm?

In partnership with parent company Cisive, PreCheck is working on enhancing the effectiveness of its services by leveraging disruptive technologies like Blockchain, Robotic Processing Automation and Machine Learning. PreCheck and Cisive are members of a consortium of human capital technology leaders known as the Velocity Network Foundation (VNF). Through VNF, the company is spearheading a disruptive paradigm shift in self-sovereignty of career data powered by Distributed Ledger Technology (DLT).

With a clear-cut goal to remain the healthcare industry’s trusted and preferred background screening partner, PreCheck is regularly upgrading its services portfolio to help healthcare organizations provide the highest quality of care by hiring and retaining the best qualified talent.