PDS Vista: A Futuristic HCM Solution

Patricia Palmer, SVP & Product Manager

Rather than investing time and money in revamping the HR department, many organizations today often seek help of a proficient HR solution provider to streamline their HR operations. Many organizations prefer to use technology companies that can reduce time spent on managing various facets of HCM through an all-in-one Core HR solution. Pennsylvania-based PDS prides itself on its Vista solution, which can tackle even the toughest processes with its advanced and employee-centric HRMS/Payroll solution for businesses.

Leveraging over four decades of experience within the HR ecosystem, PDS has evolved as an organization that offers a portfolio of future-ready, integrated technologies, and world class HR Solutions. “We deliver solutions to customers with a personal touch, giving more importance to personalization and understanding their key priorities,” says Patricia Palmer, SVP and Product Manager of the company.

Comprehending the pain points of entrepreneurs from varied sectors, PDS has developed the most advanced, employee-centric, HRMS/Payroll solution in the industry. With decades of experience in offering exceptional HR solutions that streamline, automate, and facilitate strategic decision making capabilities, PDS enhances its clients’ organizational effectiveness invariably. Attributing the success of the organization to its HRMS solution, Steve Fitzgerald, VP - Services, PDS says “Unlike other companies that follow a boiler approach, we customize the products for our customers by understanding each unique pain point in their HR operations.”

With its award winning, feature rich, and completely integrated Vista HRMS solution, PDS has built a roster of prestigious clients from various industries including professional services, finance, healthcare, retail, manufacturing, and government. While the Vista solution takes over the common tasks of managing the HR department of an organization, it also arms its clients with the ability to customize according to their particular needs.

We deliver solutions to customers with a personal touch, giving more importance to personalization and understanding their key priorities

This has remained a differentiating factor for PDS over the years, setting PDS apart from other HR solution providers in the U.S. and Canada. Another element that strengthens PDS’ position in the North American market is the fact that PDS takes initiatives to provide the best possible maintenance and support to its customers. Patricia explains, “Over time we’ve come to realize that what HR buyers want the most is a trusted, end-to-end HCM solution backed by a team of people who know your name.”

Having a strategic approach towards customer relationship can significantly help a business run at optimum output. PDS to this end serves as a customer-centric company that actively responds to customers’ specific needs on time. “Quickly getting to the bottom of what our customers’ needs are and implementing that into our PDS system stands as one of our capabilities,” remarks Fitzgerald. Besides, PDS offers all the products in a hosted environment where the company solely manages the hardware and software of clients. In addition, PDS also offers cloud and on-premise deployment options, allowing its clients to make strategic upgrades in order to optimally maintain a hosted environment. For its robust, futuristic, and flexible services, PDS Vista has received many awards and accolades, including being named a “2017 Top- Rated Core HR” platform by Software Users on Trust Radius.

In order to arm clients with the ability to navigate through the data while improving its visibility, PDS is developing a wide variety of new products in its innovation lab. “As customers are becoming more tech-savvy, we’re developing a number of different products that will help our users understand the key performance indicators in order to conduct analysis and make strategic decisions,” says Patricia. Talking about the company’s plans for technological expansion, she further adds, “We will continue to build our API platform as well as integrate other solution providers into our product so we can continue to offer industry’s best HR solution to our clients.”