OneSource Virtual: Augmenting Workday Investment

Even today, there are many clients that are saddled with antiquated and siloed HR systems that manage processes, people, and their related tasks, and these legacy platforms often lead to manual errors. OSV’s BPaaS model overcomes this challenge by automating the entire human capital management process. Through OSV’s effective guidance, organizations can manage, incentivize, and retain employees. They can also define an employee’s performance expectations, develop effective reward strategies, and plan employee and organizational growth.

OSV has been widely recognized as an automation leader in the service provider industry. We’ve always been trailblazers, and have no aging legacy IT outsourcing business or resources to protect. We think outside the box and innovate entirely new service capabilities at attractive price points. OSV was founded on the principle of innovation from its inception, and today we can point to our own patented technology, proprietary tools, and hundreds of automations that allow us to deliver better and faster service to our customers.

Alongside automating HR and financial operations, OSV’s Workday services also extend to data analytics. By utilizing real-time and in-memory data, we ensure that critical information is always accurate and visible in realtime. We also offer effective dashboards, customized and designed for customer needs. These tools display relevant data in order to provide the right information to the managers enabling them to take immediate action within HCM processes and deploy predictive models to plan strategies regarding company turnovers. This helps enterprises to achieve a higher ROI and lower Total Cost of Ownership.

What does the future hold for OneSource Virtual? Any footprint expansion plans or platform enhancement strategies that you can shed light upon?

We have assisted thousands of organizations across many industries to completely harness the potential of Workday’s services. Along the path of global expansion, we are continuing to increase our footprint across the world with more offices in the U.S., Canada, the UK and Europe. Having over a decade of experience in offering BPaaS and consulting services, OSV has won several awards and has been recognized both for our services as well as our technical expertise. Building on our existing services and strong history in automation, OneSource Virtual aims to take the next great leap into robotics in 2019.

We are bringing to market the next generation of RPA via Robotic Process as a Service (RPaaS), which removes most obstacles (cost, time commitment, deployment support, ill-fitting solutions) that have prevented companies from faster adoption of RPA solutions until now. At its core, RPaaS is simply the offering of a service that uses machines to do repeatable business tasks. Robots perform a sequence of standardized tasks through configuration that mimics the process steps a person would do to perform the repetitive process steps.

OSV’s latest robotic process automation that handles repetitive business processes marks a digital transformation initiative for HR and financial operations. We leverage a highly scalable and secure robotic process automation platform to provide cognitive technologies that are well suited to high-demand and fewer resource environments. The new OSV RPaaS solution provides end-to-end, rules-based automated processes that require no monitoring and can be controlled via a dashboard for better outcomes, exceptions, and priority re-setting.

The terms “digital workforce” and “digital assistant” are emerging to explain the work performed by a robot and how they are intended to support the human worker, not replace them. Like humans, these digital assistants perform one task at a time. Unlike humans, these digital assistants work efficiently, error-free and around the clock. Our BPaaS solutions will continue to relieve our customers of a growing number of business processes, saving our customers time, effort, and costs. Adding RPaaS solutions will relieve our customers of performing any number of repeatable tasks or audits, increasing their employee satisfaction and retention while saving their company time, effort, and costs.

A pioneer in business process automation, OSV has taken a leadership role in providing automation industry “firsts” for more than 10 years. Our new RPaaS capability will go to market in 2019, providing a digital workforce to help organizations more efficiently navigate a wide variety of business issues in human resources and finance departments.