Nipendo: Rationalizing Buyer-Supplier Collaboration Process

Eyal Rosenberg, CEO

Communications gap between suppliers and buyers has been the bottleneck to business growth for decades, and being a VP at a pioneering global ERP vendor back in the late 1990s, Eyal Rosenberg had a clear idea of the market challenges. This debutant stint triggered him to develop communication layer to the ERP that link the world of the suppliers to that of the buyer. The experience curves he navigated early in the career are the precursors of what his co-founded firm, Nipendo, has culminated into today. Based on RPA (Robotic Process Automation) technology, Nipendo platform automates order-to-pay processes of all types (direct, indirect, services, etc.) utilizing a rule-based configuration that is based on the content of the transactions exchanged between buyers and their suppliers. “The RPA technology replace rote decision making, follow ups, reconciliation, discrepancy resolution, resulting in over 95 percent touch-free, error-free order-to-pay process,” says Rosenberg, the CEO of the firm.

The RPA cloud platform for order-to-pay processes streamlines buyer-supplier interactions requiring no changes from any of the parties. Typically, enterprises address buyer-supplier collaboration in multiple solutions such as supplier portal for the indirect spend, EDI or B2B integration for direct spend, e-invoicing for AP automation, etc. Nipendo keeps it simple and eliminates the need for multiple applications and different solutions, enabling all parties to continue working in their native/ natural environment – their ERP systems, acting as an intermediary that bridges disparate processes/ contents/formats/structures. Connect once to the Cloud to electronically interact with your entire supplier basewhile Nipendo RPA technology intermediates gaps and differences, removing duplicated work, replacing rote decision making, preventing errors, eliminating discrepancies and automating the process. The platform automates mission critical operations such as decision making, invoice reconciliation, and process compliance. It can automatically assess and approve invoice payment without any manual touch, or hold it and prompt the supplier to rectify any discrepancies. With modern enterprises’ requirements under consideration, the firm offers its solutions leveraging cloud technology. Nipendo Supplier Cloud provides a transparent way for businesses and their partners to communicate and collaborate to streamline operations.

Nipendo offers an error free and touch free procure-to-pay processes with its Smart-Bots, automating mission critical operations such as decision making, invoice reconciliation, and process compliance

The compounded result which a user takes home is 70 percent plus cost reduction of, along with scalability, efficiency, accuracy, control and great experience and satisfaction from suppliers.

The platform supports all types of order-to-pay processes—basic ones like purchase order, shipping, receiving, invoices, and payments as well as complicated ones such as forecasts, RFP, Proposals, combined goods and service orders with shipping lines, import, blanket orders with or without signals, standing orders, consignment, line level delivery confirmations, line level change request, ASN, SN, GR, invoice, proforma invoice, payments, remittance advise and more. The platform handles all types processes with equal effectiveness. The platform also supports various spend categories like direct goods and services, indirect goods and services, projects, agreements, import, and export. Using technology as a catalyst to speed up business processes, Nipendo offers a unique way to transform electronic documents into unified and normalized content.

To highlight the unique benefits afforded by the company, Eyal cites the instance of working with an aerospace company which is a cluster of 24 different entities— ranging from fighter jets, missiles, satellites, navy ships and radarto civil aviation and drones. Nipendo platform serves as their compliance layer between all entities and their suppliers, converted all lagged paper interaction to near real-time electronic interaction, governing process compliance rules in all their business processes, automating invoice reconciliation, replacing all rote manual activities and decision making to robotic process automation, reducing over 85 percent of their procurement and AP costs, shortening process cycle time by over 70 percent making their order-to-pay process highly scalable across all 24 entities in all spend categories. Gauging the benefits the association brought in the client later persuaded all of its suppliers to implement Nipendo’s platform.

Aiming to additional processes, Nipendo is now focusing on global expansion leveraging the disruptive technology and the outstanding success stories. On a parallel line, Rosenberg says, “The company continue to focus on increasing competitive advantage and technological leadership while also working on a unique solution for cross-border B2B payment and vendor rating which will increase value proposition to our existing and rapidly growing customer base and supplier network.”