Led by founder and CEO Javier Mata, Yalochat is a conversational commerce suite that empowers big brands to support sales, marketing, and customer service over WhatsApp, Facebook Messenger, and WeChat in China.
FREMONT, CA: Yalochat, a Mexico City-based company that provides a conversational commerce platform leveraging popular mobile messaging apps, raised a $15m Series B funding round. The round was led by B Capital Group with active participation from Sierra Ventures. The company plans to use the funds to continue to expand its business reach globally.
Led by founder and CEO Javier Mata, Yalochat is a conversational commerce suite that empowers big brands to support sales, marketing, and customer service over WhatsApp, Facebook Messenger, and WeChat in China.Users include big brands like Walmart and Coca-Cola, among others.
“With Coca-Cola, we started in Brazil and we helped them run their commerce when it comes to talking with small mom-and-pop shops,” states Yalochat founder and CEO Javier Mata, a Columbia University grad who studied engineering and founded three other companies beginning in 2013 before launching Yalochat.
“They had such success running their ordering process that they then took us to Mexico and Colombia, and we’re talking with [them about entering into the] Philippines and India.” Says Mata, “You try to get fast success in one market, then the conglomerate takes you into other areas of business so they can optimize their workflows around sales and customer service in other countries.”
Since raising its Series A last year, the company has kept growing, opening offices across Brazil, Latin America, and India, as large enterprises roll out Yalochat’s services to their global offices. For instance, Yalochat is helping Coca-Cola in Brazil, where they sell to small businesses that had been doing much of its workflow with pen and paper or tablet, Mata said.