Over a period of 20 years, Salesforce has emerged as one of the fastest-growing enterprise software platform provider in the country. Unlike the traditional platform, there is no need for managing the network, data flow, security, and computation infrastructure. Neither there is any requirement of investing in the general system administration, minimizing the addition of extra value for the organization. Moreover, Salesforce enables rapid on boarding and skill development, thereby making the platform more attractive.
Established in the year 2000, Salesforce was not a software platform, which made the business automation process and user interface interaction difficult. However, with the growth of technology, Salesforce enabled custom coding solutions on their platform. It launched Apex Trigger, which was followed by the launch of Apex Classes and Visualforce in the year 2008. The administrators continued to identify and focus on developing new business capabilities, while the low-code developers, as well as the professional developers focused on customizing the platform to enhance the user experience.
Since the development of Apex, 150,000 organizations have adopted Salesforce and have moved a massive number of legacy systems onto the platform, which processes billions of transaction every day.
The shift from the on-premises Customer Relationship Management (CRM) software to the Salesforces solution platform has reduced the need for the server as well as manual software upgrades. Consolidation of the customer support system, as well as the online community management on the CRM platform minimizes the need for integrating sales, support, and community application. However, migrating to the legacy on the Salesfore solution platform allows all the apps to share data and enables them to process the data with the rest of the business.