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CIO Applications Weekly Brief

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from CIO Applications

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  • Customer Experience Management
Editor's Pick (1 - 4 of 8)
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The Business of Service Management

The Business of Service Management
Mitch Kenfield, Principal, CIO Advisory Practice, KPMG US

Customer Engagement Management and Technology

Customer Engagement Management and Technology
Manuel Bautista, CIO, Harvard Maintenance

Predictive Analytics Key Component of Customer Experience Management

Predictive Analytics Key Component of Customer Experience Management
Richard Barton, CIO, American Management Association

FizTrade: A Customer Experience Management Case Study

FizTrade: A Customer Experience Management Case Study
Tom Grounds, CIO, Dillon Gage Metals

Transforming Customer Experience with Information and Technology

Transforming Customer Experience with Information and Technology
Jiunn Tan, CIO, Ascend One

How Customer Experience is Getting in the Way of a Great Customer Experience

How Customer Experience is Getting in the Way of a Great Customer...
Yasminka Nemet, Chief Marketing and CCO, MV Transportation

The Intersection of Technology and Customer Experience in the Field: Getting It Right

The Intersection of Technology and Customer Experience in the...
Claudine Bianchi, CMO, ClickSoftware

Revolutionizing Customer Relationships through Chatbots

Revolutionizing Customer Relationships through Chatbots
Mamie Peers, VP of Digital Marketing, The Cosmopolitan of Las Vegas

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User is the King: Behavior-Driven Development

By CIO Applications| Wednesday, June 12, 2019
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Behavior driven developmentFREMONT, CA: Behavior Driven Development (BDD), like agile development, features users’ demand in the software and its functionalities to make the application a smooth platform to explore. Excellent behavior-driven developers make the journey more fruitful by structuring bloat-free, focused, and semantically coded apps.

BDD generates user satisfaction with software by integrating their requirements through the analysis of business domains, recognition of audience type, and prioritizing users’ intentions. The process is iterated until the developers obtain complete insights into each of the requisites.

User stories, the formation of an actual needs chart for customer interaction, is an optimal strategy to develop a behavior-driven solution. The ideal source for the betterment of solutions is the audience feedback; will result in being user-friendly in all aspects.  In case of a user authentication-based solution, the BDD is focused on the collection of targeted functional specifications such as integration of requisite fields for user signup and login.

To create agile solutions in BDD, emphasis needs to be provided to make impressive user stories; a detailed user story encapsulates all permutations allowing developers to construct features as per requirements. Another aspect that can be considered for the creation of a good user story is to segregate the story into partitions. The simplification of user stories helps attainment of excellent end-results. Short stories are unnerving and effortless to understand and solve.

The mapping of software corresponding to the user behavior is mandatory because the customer-driven development is the direct staircase to success. It is only possible to achieve results when equipped with in-depth knowledge of both business and user needs. 

The voyage of developing agile solutions started many seas ago, with the advent of BDD; a new level has been reached. The delivery of value to each solution, being the primordial motivation for business development will enable BDD to facilitate streamlining of operations. By choosing BDD, it is guaranteed that the business will reach new heights.

Check out: Top Identity and Access Management Solution Companies in Europe

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