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Unitq Launches Discord Integration For The First Time: A Powerful Window Into Product Quality
Discord has emerged as a channel where communities are gathering to discuss the world's leading products and therefore lots of discussion
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CIO Applications | Friday, September 02, 2022

These integrations work together to give a single source of truth for actionable insights to help customers develop a better product.
Fremont, CA: "Discord has emerged as a channel where communities are gathering to discuss the world's leading products and therefore lots of discussion on user feedback is beginning to happen," shared Christian Wiklund, Founder and CEO at unitQ. "Our team is excited about how this integration will be one of the first data windows into product quality for Discord and how it will enable our customers to get a real-time view into what their users are saying."
UnitQ is used by leading technology firms such as Spotify, Klarna, Pandora, and Strava to ensure product quality. unitQ has received 41 million dollars in financing from Google's AI-focused venture fund, Accel, Creandum, and Gradient Ventures. Christian Wiklund and Niklas Lindstrom, entrepreneurs who developed Skout, a social app with over 50 million users bought by The Meet Group in 2016, founded the firm in Burlingame, California.
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unitQ, the foremost platform that enables businesses to improve product quality through a user-centric, data-driven approach, collaborated with Discord. This new interface allows unitQ clients to cut through the noise on Discord — a powerful community platform now utilized by 150M+ people across sectors and communities – to find, report, and address product quality concerns quicker than ever before.
This announcement is just one of many amazing breakthroughs from the unitQ team, which includes:
• Impact Analysis, a completely new unitQ Monitor tool, is being released. This first-of-its-kind approach makes it even easier for the clients to prioritize solutions and comprehend the significance of addressing and resolving product quality issues that are important to their users.
• Being recognized as one of CB Insights' Most Promising Artificial Intelligence Startups, as well as new integrations and collaborations with Ada, Jira, AWS, PagerDuty, and others.
The Discord connection is one of roughly 40 included in unitQ Monitor, which collects over 500 granular input types from different sources for convenient monitoring and analysis. This enables customer companies such as Spotify, Quizlet, and others to leverage the power of customer feedback and create the greatest possible user experience. These integrations work together to give a single source of truth for actionable insights to help customers develop a better product.
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