Three Ways Employees can Quickly Find Information

Knowledge is the most critical asset in your business, second only to your company’s specialized products or services which is far too essential to be overlooked when it comes to security.

Fremont, CA: Employees have a difficult time finding the information they require to make well-informed decisions. This is due to a variety of factors. First, employees may need to search multiple repositories for information. Second, unstructured data can be used to store data, making it challenging to locate. Third, various versions of the same text may exist, making it impossible to determine the source of truth. It’s not uncommon for it to be all of the above. Intelligent search, for example, is crucial for cutting through the noise and making relevant information discoverable in knowledge-centric businesses. On the other hand, many executives do not place a high value on these types of tools.

Here are three ways employees can quickly find information they want:

Give Employees Access to the Right Information

Employees must have faith in the information they receive via enterprise search. Unfortunately, according to a poll, only 28 percent of employees were satisfied with the performance of their current workplace search applications. This underperformance might result in lower productivity and decrease employees’ trust in technology. Your enterprise search solution can help you overcome this lack of trust by delivering reliable information quickly and effectively via an easy-to-use interface that considers user demands.

Don’t Neglect Security

While enterprise search aims to make data accessible to everyone who needs it, it shouldn’t come at the expense of security. Knowledge is the most important asset in your business, second only to your company’s specialized products or services which is far too essential to be overlooked when it comes to security.

Data security should be considered in every workplace search function. Strong security protections are included in the most robust enterprise search platforms to prevent company secrets from falling into the wrong hands. With the number of cyber-attacks on the rise, security is something that everyone considering using an enterprise search solution for their company should consider.

Understand What Employees Need

Employee experience includes searching for information, and investing in it is quickly becoming a business-critical concern. Improving the work experience can increase productivity, resulting in cheaper costs and higher profit margins. Employees spend approximately two hours every day (nearly ten hours per week) merely obtaining and collecting data. Businesses will be well-positioned to enhance employee productivity if they can give technologies that reduce people’s time looking for information.