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The Importance of Brand Management to Marketers
Brand management is the ongoing process of ensuring that every time someone interacts with one's company, they have a consistent, value-driven, and positive experience.
Fremont, CA: Every marketer understands the importance of brand management, but not everyone agrees on why. That's because the strength of one's brand is determined by customer perception, and influencing how a market perceives o is extremely difficult. To create a brand that customers prefer over competitors, one must first establish a clearly defined brand vision, followed by organizational self-reflection and company-wide discipline.
Brand management is the ongoing process of ensuring that every time someone interacts with one's company, they have a consistent, value-driven, and positive experience. Every touchpoint, from one's website pages to product campaigns to customer service chats, must communicate one's company's values so that one's audience thinks of one first when they need to buy what one sells. It is a critical business practice for anyone who wants to become and stay relevant in today's ever-changing digital landscape.
In a nutshell, everyone in a company. Branding and brand management are more than just marketing and creative endeavors. Of course, the consistent use of one's logo, brand colors, and messaging is critical to the success of one's brand. However, it must also be understood, adopted, and implemented on a daily basis throughout the entire organization.
How will one ever get the entire company on board? Begin by providing everyone with up-to-date brand assets via one's DAM system. This makes it simpler for everyone to contribute to the customer experience in ways that consistently build one's brand over time. Everyone benefits when one's brand is embraced throughout the organization:
- Marketing communicates the value of one's products and services more effectively.
- Sales receives a lead pipeline that begins with a better understanding of the value one provides.
- Prospective customers understand what to expect from the company.
- Current customers are confident in their decision to remain (become) loyal to a company.
- Prospective employees will be drawn to the company's culture.