The company's Intelligent Business Platform seamlessly integrates human capabilities with AI, improved process visibility, and advanced technologies to help organizations deliver best-in-class customer experiences and business outcomes.
FREMONT, CA: Digital workplace empowerment company using innovative technologies and services enabling individuals to work smarter, Ricoh, unveiled a new workflow and process automation ecosystem that enables digital transformation and imparts business insights through one simple and intuitive platform with a modern consumer-like experience. The RICOH Intelligent Business Platform uses modern self-learning Artificial Intelligence (AI) tools and flexible Low-Code applications to rapidly displace inefficient analog workflows with highly flexible digital workflows that aid productivity information management.
"For all the uncertainty about what the future will look like, it's already clear that the future is digital," said Amit Daga, Vice President, Portfolio Strategy and Engineering, Ricoh USA, Inc. "Improving workflow efficiency, reducing transaction costs and enabling work-from-anywhere is no longer just a desire, it is now a business-survival and growth mandate particularly in today's new world of work. Our Intelligent Business Platform embraces that challenge and delivers a fundamental shift in business process automation."
The platform leverages the maximum potential of the technological opportunities proliferating the digital age, the company's Intelligent Business Platform seamlessly integrates human capabilities with AI, improved process visibility, and advanced technologies to help organizations deliver best-in-class customer experiences and business outcomes. Combined with its vast Managed Services footprint, the platform offers customers a powerful blend of human ingenuity and technological sophistication.
Ricoh's platform is built on a scalable, cloud-hosted ecosystem that comprises a growing library of subscription-based services. The platform digitizes analog workflows, enables regulatory compliance, and leverages machine learning (ML) to improve transaction efficiency continually. Reducing manual touchpoints empowers workers to accomplish more remotely, a crucial capability as businesses navigate social distancing and other safety measures. Companies can also get a clearer picture of how disparate processes interact with each other via the platform's data visualizations updated in near-real-time. These insights can help drive informed decisions to improve further cost savings, time to market, customer response time, and more.
The platform is designed to help all industries, especially those that are paper-intensive such as healthcare, banking, and insurance. The platform's applications provide a wide variety of processes that serve a range of work environments and operational needs.