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Pack Education Launches Ignite Pilot
The Ignite program will be funded by the Alabama Power Foundation, Regions Foundation, Ratliff Charitable Foundation, and Alabama Community College System. Mobile Area Education Fund has been an integral component of implementation.
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CIO Applications | Thursday, September 03, 2020

The Ignite program will be funded by the Alabama Power Foundation, Regions Foundation, Ratliff Charitable Foundation, and Alabama Community College System. Mobile Area Education Fund has been an integral component of implementation.
Fremont, CA: Digital academic coaching firm Pack Education and its partners announced the launch of Ignite Powered by Pack Education, a virtual academic advising pilot program that will provide support to students at the Bishop State Community College, University of South Alabama, and Coastal Alabama Community College. The company is a subsidiary of Pack health, applying a digital coaching model to academic advising to increase graduation rates. Pack Education's innovative approach facilitates a one on one engagement infrastructure to enhance support for students who may be at risk of drop-out.
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"While national collegiate graduation rates average around 60%, only four of 27 public and private four-year institutions in Alabama meet or exceed this average," says M'Kayl Lewis, Vice President of Member Services at Pack Education. "The extra support will be instrumental for Alabama students, particularly at a time when they're learning to navigate a new version of college life created by the COVID-19 pandemic."
The Ignite program will be funded by the Alabama Power Foundation, Regions Foundation, Ratliff Charitable Foundation, and Alabama Community College System. Mobile Area Education Fund has been an integral component of implementation. Under this program, students will be paired with an Ignite Academic Coach and take part in a 16-week program during the Fall 2020 semester.
"Sometimes students just need affirmation that they matter, someone cares about their goals, and that they are achievable," said Alabama Community College Systems Chancellor Jimmy H. Baker. "Ignite will provide that attention through meaningful mentorship in a way that students are most familiar – their phones. This individualized, weekly engagement will help students focus on goal achievement, while identifying any roadblocks and providing solutions that will lead them to success."
Under the program, the coaches will provide an average of 40 quarterly touchpoints through texts, phone calls, emails, and social media to provide focus, encouragement, and accountability. Ignite's unique structure provides an additional layer of support as students navigate shifting learning environments due to COVID-19. "The Ignite program has the power to reach students where they are," said Dr Melinda Byrd-Murphy, Dean of External Funding at Coastal Alabama Community College. "Students lead busy lives and need access to support even when they're not sitting on a college campus. I believe this program will help us reach more students and let them know that their success is important to us."
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