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OrderSolutions Establishes Partnership with Olo
With staffing being a significant challenge for major restaurant chains, OrderSolutions makes it easier for restaurants to capture all of their off-premise revenue without missing phone calls.
FREMONT, CA: OrderSolutions, the restaurant division of TSD Global, announced a new partnership with Olo, a leading cloud-based, on-demand commerce platform for multi-location restaurant brands. OrderSolutions is the nation's #1 off-premise order taking firm that streamlines and centralizes call-in phone orders for iconic restaurant brands.
With staffing being a significant challenge for major restaurant chains, OrderSolutions makes it easier for restaurants to capture all of their off-premise revenue without missing phone calls. Instead of having to hire more employees, restaurants can outsource their phone orders to OrderSolutions.
This partnership allows OrderSolutions and Olo to place to-go phone orders for restaurants seamlessly. OrderSolutions provides trained agents that are masters at up-selling and increase average check size up to 35 percent, generating millions of dollars in additional revenue for brands. Agents utilize Olo to place orders directly into a restaurant's POS system, creating a direct line of communication with the kitchen to fulfill orders quickly. This allows restaurants to capture orders that they would have missed otherwise. Additionally, OrderSolutions is launching an artificial-intelligent voice bot with live agent support. This new service will be available to restaurants in the fourth quarter of 2021.
Nick Tubis, co-founder and CMO of OrderSolutions, commented, "The timing is perfect to expand our mission to solve the restaurant industry's biggest off-premise challenges. There is just no way is a restaurant going to have enough people available to capture those phone orders that might be missed. They have to focus on the in-store needs. This is where OrderSolutions comes into play. Olo allows us to provide an army of support for restaurants and create a simple solution for restaurant staffing. With this new model and our plans for artificial intelligence, the future is bright for expanding off-premise sales."