An Olea kiosk combined with UrVenue's booking solution puts hospitality patrons in the driver's seat with frictionless, cashier-less, on-property, self-service booking capabilities.
Fremont, CA: Olea Kiosks, a visionary provider of self-service kiosk solutions, has declared a strategic partnership with UrVenue, the leading hospitality technology platform that powers commerce, improves the guest experience as well as monetizes a resort's real estate. With conveniently placed Olea kiosks on-property, this partnership allows for venues and hotel properties to layer in another customer touchpoint that drives self-service revenue with transactions that are contactless, branded, resource-free, and always open for business.
With over 40 years of delivering self-service solutions, Olea Kiosks understands the value of decreasing friction in the guest experience. Urvenue's more than 10 years of experience in the resorts as well as the hospitality realm, and its ability to utilize its technology to monetize non-room inventory and other guest touchpoints during the in-stay journey solves one of the hardest challenges for resort managers. Combining UrVenue's powerful booking platform with self-service kiosks puts guests in complete control.
"It's exciting to partner with another US-based company so focused on technology that puts the power in the hands of the user," stated Frank Olea, CEO of the company that now spans four generations. "Self-service kiosks equipped with the same technology used across all customer touch points helps with workforce management and removes mundane tasks like order and payment entry to allow staff to focus on higher-value tasks that truly enhance the guest experience," added Olea.
"Partnering with a trusted kiosk brand such as Olea will help unlock the full potential of UrVenue to resorts and venues all over the world," stated Deron Pearson, CEO of UrVenue. "Together we'll be able to service customers with what they want, when they want in a safe and easy way as well as provide resorts with important insights, data and guest management."
An Olea kiosk combined with UrVenue's booking solution puts hospitality patrons in the driver's seat with frictionless, cashier-less, on-property, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to special event ticketing such as seasonal pop-up experiences, restaurant reservations, show tickets, pool-side cabanas, special promotion vouchers, nightclub and day club admission, sportsbook lounge seats and bundled on-property experiences to name a few.