mPulse Raises more than $16M in Series C Round of Financing

The company intends to use the capital to expand its consumer conversational AI capabilities, improve its client engagement analytics platform, and expand its engagement solutions across healthcare verticals.

Fremont, CA: mPulse Mobile, a Los Angeles, CA-based provider of Conversational Artificial Intelligence (AI) solutions for the healthcare industry, closed more than $16m in Series C funding.

Optum Ventures led the round with active participation from existing investors HLM Venture Partners, Echo Health Ventures, OCA Ventures, SJF Ventures, and Rincon Ventures.

The company intends to use the capital to expand its consumer conversational AI capabilities, improve its client engagement analytics platform, and expand its engagement solutions across healthcare verticals.

Led by Chris Nicholson, CEO, mPulse Mobile offers Conversational AI solutions, which combine behavioral science, analytics, and industry expertise to enable healthcare organizations to activate their consumers to adopt healthy behaviors. It serves more than 100 healthcare customers and powers over 300 million conversations annually.

“We are excited to have the support of Optum Ventures and all of our current investors as we execute on our strategic roadmap to improve health outcomes for consumers and our customers through improved communications,” stated Chris Nicholson, CEO of mPulse Mobile. “This new investment recognizes that scale and solution performance are key factors in successfully engaging consumers in their healthcare, and we will use it to expand our consumer conversational AI capabilities, enhance our client engagement analytics platform and expand our engagement solutions across healthcare verticals.”

“mPulse Mobile enables valuable connections between healthcare organizations and consumers, while addressing a significant market need for better experiences,” added Laura Veroneau, Partner, Optum Ventures. “We believe mPulse’s innovative approach to consumer engagement can play a key role in improving health outcomes and lowering the total cost of care.”

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