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MindTickle Announces New Comprehensive Global Services Program

By CIO Applications| Monday, November 23, 2020
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Customers can now leverage MindTickle's resources and expertise to bring in new initiatives such as remote sales skills and training or virtual enablement events.

FREMONT, CA: MindTickle, the Sales Readiness technology leader, announced a new comprehensive global services program and expanded offerings from their partner ecosystem to help customers scale up their sales enablement and readiness initiatives. Customers can now utilize MindTickle's resources and expertise to bring in new initiatives such as remote sales skills and training or virtual enablement events like a sales kickoff (SKO). Besides, MindTickle intends to expand collaborations with leading sales training and strategy providers to deliver award-winning content that works reciprocally with its customized learning path progression, to provide sales and other customer-facing teams content and tools that help them enhance sales skills and revenue growth.

In addition to Customer Success, Technical Support, and Education Services, MindTickle has expanded other high-value offerings, including:

Content as a Service: MindTickle's Content as a Service team is designed to shift your enablement objectives and concepts into high-impact enablement programs and content that align with your brand guidelines. The accelerated content development process leverages templates and best practices built from industry expertise and by working with some of the world's most recognizable brands.

Managed Services: Allows customers to focus on enablement strategy and key objectives while MindTickle administers your platform. MindTickle will set up and maintain user roles and permissions, invitation and reminders, and even entire enablement programs, including analytics and dashboard configuration. MindTickle will also migrate existing content to MindTickle from a variety of sources.

Professional Services: MindTickle's Professional Services Consultants advise customers on how their microlearning, skills development, assessments, and coaching can be designed and sequenced to deliver rich readiness experiences and target enablement outcomes. MindTickle Professional Services Consultants draw from their experience and best practices across customers of various sizes and industries to guide your enablement strategy, business case development, program planning, change management, and implement the platform to scale with your growth trajectory.

Tech Solutions: Working with your technical and IT teams, MindTickle Tech Solutions Architects integrate MindTickle into customers' existing technology stacks and develop dashboards to give stakeholders visibility into key metrics such as proficiency, time to productivity, and progress in sales capability.

"Customers can take advantage of MindTickle's vast expertise, best practices, and expert consultants to produce world-class readiness and enablement programs, including virtual or remote workforce related programs for Sales and other customer-facing teams. We look forward to helping our existing and new customers launch new programs, revitalize existing ones and continue to support their needs whatever those might be," said Jessica Ma, VP of Customer Success at MindTickle.

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