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AI is also being heralded as a means of eliminating unconscious bias in the hiring process. In order to screen, filter, and identify the best candidates, AI software can be programmed to ignore demographic information such as race, gender, or age and instead look for primary, job-related details.
Fremont, CA: As investor interest in HR technology grows, so does competition. Companies all over the world have been inundated with software solutions that promise to help them find the most talented staff and turn them into highly engaged, productive workers. The landscape of HR technology is maturing, but it is also evolving. Individual platforms are simply unable to provide all of the functionalities required to address every challenge that the modern HR department faces. As a result, new sub-sectors of HR technology are emerging, altering how businesses hire, manage, and retain their workforces.
Let us look at the trends in HR tech that we can expect to gain traction in the new year:
AI to Reconstruct the Recruitment Process
There are numerous opportunities to speed up the time-consuming and repetitive steps involved in the recruitment process, and it appears that hundreds of platforms are incorporating some form of AI or machine learning to assist companies in automating these tasks. AI is also being heralded as a means of eliminating unconscious bias in the hiring process. In order to screen, filter, and identify the best candidates, AI software can be programmed to ignore demographic information such as race, gender, or age and instead look for primary, job-related details.
By freeing up time during the recruitment process, HR departments can devote more time to tasks that require more human judgment or contact. Of course, there are ethical concerns about AI-powered platforms and the data fed to them, and many of these platforms are far from perfect. Nevertheless, AI's involvement in the hiring process does not appear to be going away.
Increased Focus on the Employee Experience
Work has become more complex as people change roles and jobs on a more regular basis. As per recent statistics, the average employee now changes jobs every four years (and those between the ages of 25 and 34 every three years). Employees are feeling overburdened and want a more streamlined, "consumer-like" experience. Employee experience platforms are reducing the chaos in the workplace by utilizing more automated, intelligent technology that makes employees feel more at ease. For example, IBM Watson's Career Coach gives employees career advice and assists them in pursuing continuing education opportunities.
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