Identifying Challenges that Complicate IT Operations

The eruption of new technologies like the cloud has led to IT operations being streamlined for new platforms. Despite the volume of efforts being made to save the sector, IT operations continue to be slow to react, are inflexible, and remain costly

FREMONT, CA: IT operations have gradually made their way to the core of all business operations. As the world adapts to a modern era of technology, consumers have become nitpicky, with a list of ever-growing demands. The increase in competition in each segment means that businesses need to fulfill customer demands to stay abreast. As a result, business leaders are continually searching for new ways to step up their game and adopt disruptive technologies that increase efficiency and reduce costs.

IT operations, up to a few years ago, offered a lot of promises. However, it failed to deliver. The global recession had a significant impact on the sector, and companies became skeptical about investing large amounts on IT infrastructure. From being the prime focus of every business, companies are now looking to incorporate IT operations into their business in the cheapest way possible. The eruption of new technologies like the cloud has led to IT operations being streamlined for new platforms. Despite the volume of efforts being made to save the sector, IT operations continue to be slow to react, are inflexible, and remain costly.

As businesses continue to transform their operations for a more customer-centric world, IT operations face significant challenges like scalability requirements, increasing demands, diversity of platforms, and continuous processes with frequent changes. Here are a few problems that continue to complicate IT operations.

Internally Developed and Platform-Specific Management Tools

There are multiple tools available for a specific system at a certain point in time and prove inadequate when things change or scale. Homegrown scripts and platform-specific tools are often designed to manage specific server management issues, which forces organizations to deploy and maintain multiple solutions. Without a comprehensive automation solution, administrators spend too much time on configuration and management of numerous tools, rather than attending to higher-level tasks.

IT Automation

Automation is quickly emerging as a trend in the IT Operations sector. Sometimes, teams are entrusted with a broad range of processes that require automation, such as system administration, updates, user account management, provisioning of virtualized systems and managing employee desktop, and collaboration systems. Solutions are only capable of tackling a select group of these processes, making it even more difficult to automate all the operational processes efficiently.

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