Employees must have confidence in the information they obtain from enterprise quest. Just 28% of employees were satisfied with the success of their existing enterprise search applications, according to a survey.
Fremont, CA: Knowledge is a powerful tool. This is particularly true in the aftermath of the transformative events of 2020, which resulted in a significant move toward remote work. Employees must be able to easily locate information on their own. It is the responsibility of organizations to ensure that this knowledge is readily accessible when it is needed.
However, this is not always the case. Employees have a difficult time finding the knowledge they need to make well-informed decisions. This is due to a variety of factors. Employees may need to scan several repositories for information. Unstructured data can be used to store information, making it difficult to locate. It's possible that several versions of the same text exist, making it impossible to determine the source of fact. It's not uncommon for it to be all of the above. Intelligent search, for example, is important for cutting through the noise and making valuable information discoverable in knowledge-centric organizations. Many executives, on the other hand, do not place a high value on these types of resources.
Let us understand what employees need:
Offer Employees Access to the Right Information
Nearly half of all respondents in a recent survey said it was difficult to find the right information when they needed it. And the problems don't stop until it's discovered. Employees must then double-check that they have the most recent version of any given document and that the information hasn't been superseded by newer data.
Employees must have confidence in the information they obtain from enterprise quest. Just 28% of employees were satisfied with the success of their existing enterprise search applications, according to a survey. This underperformance will result in lower productivity and erode employees' confidence in the technology. This lack of trust can be addressed by the company's enterprise search solution, which delivers reliable knowledge rapidly and efficiently through an easy-to-use interface that considers user needs.
Do Not Ignore Security
Although enterprise search aims to make data available to anyone who needs it, it shouldn't come at the cost of protection. Information is the most important commodity in the organization, second only to the company's unique goods or services — much too valuable to be overlooked when it comes to protection.
Data protection should be considered in every enterprise search feature. Strong protection protections are included in the most robust business search tools to prevent company information from falling into the wrong hands. With cybersecurity attacks on the rise in 2020, security is something that anyone considering implementing an enterprise search solution should consider.