An extended strategic collaboration is creating highly customized, proprietary data collection platforms to meet the evolving customer requirements.
FREMONT, CA: "KS&R has an expansive list of global clients ranging in needs, so it was clear from the start of our partnership that they needed customization and a secure environment," says Shirley Panek, Vice President of Client Development of Confirmit. "We love tackling new challenges with the KS&R team and look forward to continued success as they help their clients drive better business outcomes." Confirmit, a leading SaaS vendor for multi-channel customer experience, employee engagement, and MS solutions, has extended its collaboration with a global Market Research (MR) firm, Knowledge Systems & Research, Inc. (KS&R). The collaboration is continued to leverage Confirmit's most innovative solutions for supporting KS&R's growth., enabling KS&R to create highly customized, proprietary data collection platforms to meet customer demands pertaining to increasingly stringent security and accessibility requirements.
KS&R and Confirmit's collaboration addresses the accessibility requirements classified by the Americans with Disabilities Act and related statutes worldwide. "Our clients' businesses are constantly changing, and we are always being challenged to be creative and think differently," says Michael Nash, President, KS&R. "We are now using Confirmit Horizons to manage and support our custom panels – which allows us to provide a faster turnaround for our customers who need to capture insights from specific or unique target groups. Moreover, it enables our clients to follow the data collection process in near real-time."
Confirmit has found its mention in Top 20 Digital Experience Tech Companies by CIOReview. Confirmit is the world's pioneering SaaS vendor for multi-channel customer experience, employee engagement, and MS solutions. The company takes pride in providing innovative, superior technological solutions that are scalable, secure, and flexible to support its client's continually evolving needs. Confirmit is committed to understand and meet the needs of its international customer base.