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How Technology is Impacting Underwriting in Insurance

By CIO Applications| Friday, November 15, 2019
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Underwriting in InsuranceWith the advent of modern technologies, the underwriting processes are gaining new functionalities and minimizing the risks in the insurance industry.

FERMONT, CA: As the insurance industry seeks to adapt to new business ecosystems and deliver services in line with millennial customer expectations, technology plays a significant role. The underwriting of insurance is one aspect that has already seen a lot of change. As the industry moves towards enhanced operational efficiency, technology-based insurance underwriting is all set to make a big difference. AI, automation, and analytics are changing underwriting, and turnkey solutions are helping insurance providers realize the advantages of replacing traditional underwriting processes with advanced ones. Some key ways of helping to redefine the underwriting are listed below.

• Better Underwriting Capabilities

Insurance underwriting gains better capabilities with AI, ML, and automation, as they eliminate the need for human underwriters. It is AI that is at the heart of the automation of insurance. When data analytics is leveraged, the task of collecting and analyzing crucial data in real-time is given a major boost. Although technology has advanced since the early days, it cannot wholly replace the workforce. Instead, underwriting in insurance can benefit from the expansion of digital systems. According to research, over the next five years, the global value of AI-written premiums is expected to reach $20 billion.

• Intelligence-Driven Systems in Underwriting

Before modern technologies appeared, manual underwriting was the standard. However, the old-fashioned ways resulted in several limitations, making the systems inefficient. With automated solutions, insurance companies are able to overcome some of the challenges, such as time lags and inaccurate quoting. Intelligence-driven systems are best placed to make complex, data-based observations beyond human capability. From pattern detection to trends detection, advanced solutions enabled by algorithms do a great job.

• Precise Risk Calculation

It is becoming more sophisticated to compile, categorize, and parse data sets to extract risk scores. In insurance underwriting, the ability to quantify risk is crucial. Not only does the risk calculation become more precise, but it also gets faster. 

The insurance industry can succeed with the help of these evolving underwriting solutions.

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