Every day, new technologies bombard the restaurant industry.What does the latest tableside ordering technology offer?
FREMONT, CA: In recent years, technology has brought the restaurant industry to the next level and has changed a large part of the business ' core operations. Tablesideside ordering technology is the new evolving technology, which is making a massive impact on the company.
Nowadays, people expect everything to be done rapidly in this fast-paced world. Therefore, it has been a top priority for owners to speed up dining times. Tableside ordering solutions support both restaurant staff and owners in a wide range of ways.
1. Enhanced preciseness of orders
Tableside ordering improves order precision. Orders placed on tablets minimize the likelihood of servers committing errors. This is very beneficial because sometimes it is difficult for servers to manage to write down all the special requests or to write a part of it. They may not fully remember the order when they arrive at the stationary POS system.
This has a negative impact on customer experience. Food costs and waste can also be adversely affected if the error is not identified before arriving at the kitchen.
Tableside ordering aids in combating all of these issues.
2. Reduce receipt printer use and paper
Not all people require a paper receipt which paying in cash or a credit card unless they are entrepreneurs or business party.
Tableside ordering technology helps to cut paper waste while saving additional money. Restaurants invest a great deal in a handful of receipt paper rolls every day. In busy restaurants, the number may be even higher.
3. Improved service speed
Less dining time helps restaurants get more customers inside and out of their doors. The faster the workers can turntable, the more guests they can serve, and this eventually leads to more revenues for restaurants.
For example, servers ' time to welcome the customer to their table and immediately taking their drink order through the use of tableside ordering technology is considerably lower than the time taken by servers coming back and forth for taking orders of the customers.
Sometimes, diners hand over their credit cards without thinking that their cards could be handed out to someone else. In such cases, therefore, fraud is usually common.
This problem is eliminated by tableside ordering technology because the credit card of a customer is never out of their view or the safety of their hands. Therefore, the restaurant needs to constantly look for the present POS software provider in order to test the tableside ordering technology with its guests and to improve its customer experience.