How Robotic Automation is Reshaping the Future of Mobile Applications

Chatbots have grown in popularity across all major instant messaging apps, including Facebook Messenger, Whatsapp, Telegram, Slack, iMessage, and others. Many businesses use these messaging platforms to stay in touch with their customers via automated Chatbots.

Fremont, CA: Mobile apps are becoming smarter in terms of responding to user requirements and assisting usability in various contexts in enterprise and public environments. Consider how much time and effort a user had to expend a few years ago to accomplish simple tasks via an app. In stark contrast, the majority of day-to-day necessities are completed with little or no effort. Furthermore, there are far too many tasks that can now be automated and completed with little or no human intervention. As a result, automation via a mobile app is now more of a reality than ever before.

Some new technologies aided the progression of mobile apps toward automation. It all began with enterprise app developers incorporating advanced data analytics engines and APIs to address user requirements more precisely and contextually. Intelligent Chatbots and AI-based algorithms are now assisting mobile apps in advancing the positive effects of automation for app user experience and usability.

The Current Situation of App-Based Automation

Since app-based automation has emerged as a key driver in enterprise mobile app strategy, we must examine the current state of app-based automation. Let's look at some statistics and data points that will help us understand the evolution of app-driven automation across enterprise platforms.

Chatbots have grown in popularity across all major instant messaging apps, including Facebook Messenger, Whatsapp, Telegram, Slack, iMessage, and others. Many businesses use these messaging platforms to stay in touch with their customers via automated Chatbots. The intelligent Chatbots that are integrated with these messaging apps are changing the way businesses can respond to customer queries in an automated manner.

According to new research, the global Chatbot market will reach $1.23 billion by 2025. Given the current state of the Chatbot market, this equates to a 24.3 percent year-on-year increase in Chatbot adoption. As a result, we can anticipate that a large number of businesses will choose Chatbot solutions in the coming years.

Artificial Intelligence (AI) and Machine Learning are two technologies that are helping to popularise chatbots and make them more effective and efficient for business communication. AI is already being used by global behemoths such as Amazon and Facebook to assist in identifying user intent and recommending appropriate reductions and solutions. Instagram is also now utilizing AI to display content based on user intent and preferences.