Thank you for Subscribing to CIO Applications Weekly Brief
How Organizations can Improve Customer Satisfaction with DevOps?
Automated testing in DevOps makes the testing process easier, faster, and more responsive, from integration to staging by finding errors early and preventing bugs from entering production, automation promotes high-quality product testing.
FREMONT, CA: The IT sector is centered on rapid development and innovation, made possible by ever-evolving technologies. IT improvements have transformed the way businesses operate through time, making technology a critical component of the overall process.
On the other hand, the customer approach regarding firms and their products are improving. Customers, in reality, think faster than enterprises. As a result, satisfying client demand is critical to every business’s profitability and competitiveness.
DevOps has shown its potential to change and accelerate the SDLC process over time through increased flexibility, increased automation, faster deployment, faster delivery, shorter time to market, and increased productivity.
Here are four ways organizations can improve customer satisfaction with DevOps:
Automated testing in DevOps makes the testing process easier, faster, and more responsive, from integration to staging. By finding errors early and preventing bugs from entering production, automation promotes high-quality product testing. This, in turn, lowers the expenses of new launches.
Faster Customer Response
In today’s competitive environment, the customer is the king of any business. Any delays in responding to client feedback or complaints will only increase the likelihood that customers will move to another provider or a competitor.
This issue can be solved by a well-integrated and regular feedback loop mechanism in organizations that embrace DevOps. This allows you to make updates, release upgrades, make changes, or recover from failures more quickly, ensuring that client happiness is not compromised.
Low Product Pricing
The cost element should not be a significant problem, given the shorter timescales necessary for modest product releases. This is exactly what DevOps makes possible. Quicker production, operation, delivery, and feedback cycles necessitate lower costs, lowering overall product development expenses. The lower development expenses are reflected in lower customer prices. This makes the client satisfied and interested in future updates.
Faster Delivery Cycles
The days of a delayed process chain caused by infrastructure problems resulting in a longer time to delivery are over. Releases and innovation now happen faster in the DevOps environment, with early customer reach-out time as the ultimate business goal.
To keep the software delivery chain alive at all times, repetitive jobs are automated, routine jobs are eliminated, and processes are optimized. As a result, innovation is moving at a faster pace, and more products are being released in shorter periods of time. DevOps makes it possible to have shorter delivery cycles.
See Also: Top RFID Solution Companies