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How Data Platforms Augment Marketing Capabilities
Data platforms are playing a pivotal role in empowering marketers in the age of data-centric marketing.
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CIO Applications | Friday, February 07, 2020

Data platforms are playing a pivotal role in empowering marketers in the age of data-centric marketing.
FREMONT, CA: The improved access to an extensive number of data sources is benefitting the marketing sector. But mere access to multiple sets of customer data from arbitrary end-points does not add much value to marketing. When marketers have a solution that combines datasets and creates integrated profiles of individual customers from the available information, marketing campaigns improve significantly. A Customer Data Platform (CDP) is thus attaining a lot of value in the marketing context. An ideal CDP comprises capabilities that streamline data from a combination of sources to formulate a well-organized categorization.
Spontaneous access to essential customer information can add value to marketing efforts. CDPs support in data integration, and with online channels gaining traction, it has become necessary for marketers to make the most of multiple online sources. CDPs allow marketers to gather diverse sources and consolidate various sets of customer data. This fuels the possibility of efficient targeting of customers throughout marketing campaigns. Personalized marketing becomes viable only because of the information that CDPs provide.
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CDPs form the prerequisite for other capabilities like predictive analytics and efficient response mechanisms. For predictive analytics to become functional, marketing teams have to supply their systems with relevant data. These days, CDPs have the capability to automatically renew customer databases and present predictive analytics solutions with all the required resources. Subsequently, predictive analytics makes marketing better by facilitating accurate decision-making and minimizing risks.
Customer engagement is one of the fundamental tenets in marketing. As the modes of marketing multiply, customer engagement has to transform and become real-time. CDPs guarantee rapid access to customer insights and equip marketers to respond and interact with customers, giving a spur to customer engagement. As target audiences evolve and marketing technology takes over, customer data platforms are providing unmatched stimulus to several aspects in the modern marketing realms.
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