Honeycomb Bolsters Teams with Complete Insight into the Production Experience for their Users with the Addition of Honeycomb Metrics

Today's engineering teams are tasked with locating and resolving issues in their systems and applications as quickly as possible in order to avoid downtime and optimize performance.

FREMONT, CA: Organizations that use Honeycomb for observability now have a new metrics capability for identifying and resolving system issues. Honeycomb, a provider of industry-leading observability software for understanding, troubleshooting, and optimizing cloud-native distributed systems, has declared that its Honeycomb Metrics feature is now generally available to enterprise customers.

When used in tandem, Honeycomb's observability platform for exploring application data and Honeycomb Metrics for monitoring system data provide developers with complete visibility into how their code is behaving and performing, down to the individual request level and down to the health of the underlying systems running their code. The user's experience is determined by the sum of application and system behavior, which can now be explored in its entirety without switching between different tools, leading to faster-debugging workflows.

Today's engineering teams are tasked with locating and resolving issues in their systems and applications as quickly as possible in order to avoid downtime and optimize performance. Traditional monitoring tools provide metrics for both applications and systems. Metrics are, by definition, aggregate measures. Once calculated, application metrics cannot be decomposed back into individual events to understand how individual requests behave. Traditional application metrics dashboards can only show developers the symptoms of a health problem in their code they are unable to delve beneath the metric in search of the cause or cure. As a result, developers are compelled to guess at what the fix might be and validate through trial and error, resulting in extended outages or squandered engineering cycles.

To address this, teams are shifting away from application metrics and toward application observability, where they can jump straight from alerts and anomaly detection to powerful querying of their high-cardinality and high-dimensionality application data to quickly and definitively determine where issues are occurring in their code. However, as they transition from application metrics to application observability, they still want visibility into the health of the underlying systems that run their code to make sure they are looking at the entire user experience holistically.

"For too long, engineering teams have been forced to cobble together traditional monitoring tools and use metrics in ways that have proven ineffective in diagnosing the performance issues common in today's complex environments," stated Christine Yen, CEO of Honeycomb. "Honeycomb Metrics, with native support for system-level metrics, together with event-driven observability at the application level, provides a best-in-class solution. It is a continuation of our commitment to help organizations across the globe boost their business performance."