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CIO Applications Weekly Brief

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Editor's Pick (1 - 4 of 8)
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The Transformation of IT Services

The Transformation of IT Services
Joel Steigelfest, CIO, Oasis Outsourcing

The Changing Landscape of IT

The Changing Landscape of IT
Glenn R. Strachan, MA, CIO, Jhpiego

Strategic Outsourcing: A Balanced Approach

Strategic Outsourcing: A Balanced Approach
James Song, VP of Technology Infrastructure, Blue Cross NC

Need and Importance of it in the Shipping Industry

Need and Importance of it in the Shipping Industry
Anjan Deb, GM-IT (CIO), The Great Eastern Shipping

IT Security: A Practical Approach

IT Security: A Practical Approach
Christopher McCarey, Director of IT Security for Gila River Hotels & Casinos–Wild Horse Pass, Lone Butte and Vee Quiva

Improving Efficiency and Protecting Patient's Information by Automating the Identity and Access Management Process

Improving Efficiency and Protecting Patient's Information by...
Ana Agostini, Administrative Director-Information Technology Services, Memorial Healthcare System

The Customer-Centric Paradigm Shift

The Customer-Centric Paradigm Shift
Ben Brennan, IT Director, Oath

Technology Drivers for IT Services (past, present and future)

Technology Drivers for IT Services (past, present and future)
Chuck Rehberg, CTO, Trigent Software Inc

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Here's How Managed It Service Providers Become Integral To Business Organizations

By CIO Applications| Tuesday, May 26, 2020
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FREMONT, CA: Amid the digital revolution, advancing technologies have brought about many applications that increase business productivity and potential. However, to deploy the technologies, companies have to upgrade infrastructure as well as the workforce. Both of these aspects require a substantial amount of investment, which is not always feasible. Managed IT services can be the best approach in these cases. Businesses can bring an external partner that can assist them with software, hardware, and overall maintenance facilities.

· Innovations

IT service providers offer an unending range of solutions. All of these solutions are modern and upgraded to the latest versions according to technologies available. Thus, when business organizations deploy these solutions, they have an opportunity to make use of the latest technologies. As service providers enhance capabilities substantially, businesses also have better scopes for innovation. Leveraging tools, firms can drive the rapid development of innovative products and services.

· Continuous Support

When an external partner is given the duty of managing IT services, they also ensure technical support throughout the day. Companies do not have to worry about fixing issues themselves. The service providers make it a point to extend support twenty-four hours of the day. Every time there is a technical difficulty in the system, companies can initiate support services. The support services are highly optimized. Service providers are prompt in dealing with any technical glitches and assist in easy recovery so the client companies can be fully functional. Thus, managed IT services are highly reliable, and companies can depend on them to a great extent.

· Technology Upgradation

Managed IT services come with a lot of expertise. The service providers specialize in particular aspects and hence are incredibly knowledgeable. When a business tries to build its own IT team, a small group of professionals is expected to take up a diverse range of duties in which they might not be well-versed. However, if a business opts for third party solutions, they get to work with better engineers who come with in-depth knowledge and long years of experience. So, in-house capabilities are enhanced when managed services become a part of an organization. Companies don’t have to bother about not having a workforce with specific abilities.

· Enhanced Security

Digitalization has brought with it a set of challenges as well. Business organizations are vulnerable to cybersecurity issues. Although organizations do have security measures in place, it does not suffice to keep threats at bay. When the responsibility of managing the security is given to service providers, they do the job much better. They have the know-how and the accessories that are essential to understand, evaluate, and strengthen security infrastructure. Working with the best resources, service providers enable organizations to drive better security performance with dedicated platforms and tools. Security solutions are designed to streamline threat detection as well as prediction and can provide comprehensive protection against most of the threats. Businesses don’t have to worry about staying ahead of evolving threats and regulatory compliance as service providers take care of every aspect.

· Affordability and Customization

Managed IT Services are cost-efficient and customizable. If businesses look to acquire capabilities on their own, the whole of transformation becomes very costly and complex. Building everything from scratch is unviable for most companies. Service providers provide the same capabilities at affordable rates. The charges are flexible, and there are many options for limited period subscriptions. Thus, there is a lot of flexibility. Additionally, managed IT service providers offer highly customizable solutions.

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