Health Advocate Creates Awareness Of Member Health Needs Utilizing Artificial Intelligence.

A new patent-pending technique produces real-time risk stratification for members, resulting in earlier interventions and better results.

Fremont, CA: Natural language processing (NLP) technologies are increasingly being used by healthcare and pharmaceutical industries to make sense of their data. Thanks to the advancements in deep learning algorithms which can interpret text data and extract significant information, NLP has recently become quite popular in healthcare and pharmaceutical firms. NLP has become an important aspect of many businesses' operations because it allows them to handle a vast amount of raw data created every day by physicians, researchers, and patients via electronic health records, medical reports, whitepapers, or online posts.

"A common problem across healthcare is that much of the patient record exists as text that cannot be converted into usable data. Using Natural Language Processing lets us draw information from text-based interactions, which significantly enhances our understanding of members' health risks and needs," said Abbie Leibowitz, M.D., Chief Medical Officer, Founder, and President Emeritus, Health Advocate.

Health Advocate, the largest supplier of health advocacy, navigation, well-being and includes additional benefits, launched a patent-pending enhanced approach that uses Natural Language Processing (NLP) to reshape real-time member interactions into digital data that provides fresh perspectives into a member's health and enhances Health Advocate's capacity to engage that member proactively.

The data analysts at engage2Health, the company's data analytics unit, use NLP to translate the written record of member interactions into digital data that can detect health concerns that may not be obvious from claims data alone. As a result, NLP will improve Health Advocate capacity to swiftly detect member health issues and implement evidence-based treatments to address care gaps. In addition, other health needs more proactively and effectively.

"Moving into real-time analytics enables earlier intervention, which can make all the difference when it comes to an individual's health," said Antonio Legorreta, MD, MPH, Managing Director of engage2Health.

Health Advocate collaborates with organizations to provide solutions based on a portfolio of integrated health and well-being compensation packages. Health Advocate provides targeted care suited to each member's unique requirements by combining sophisticated data-driven insights with digital technology and experienced high-touch support from doctors, nurses, wellness coaches, mental health counselors, and benefits and claims specialists.