Employee Engagement is a fundamental concept in the effort to understand and describe the relationship between an organization and its employees to enhance employee satisfaction and employee productivity. Employee’s perception toward the job's importance and the company had the greatest impact on loyalty and customer service. Positive relationships between employees and their managers are crucial to success. Good employee engagement increases customer satisfaction, employee performance, and satisfaction which in turn increases business success and profit.
Unengaged employees are disconnected, easily bored and uninterested. They may even behave in an unfriendly manner to both other coworkers and customers.
A committed employee goes an extra mile for the company without being asked or expecting recognition or credit for it. They often consider their work as their personal responsibility. All they want is appreciation to their efforts. It is a responsibility of a good manager to identify and appreciate a committed employee, and also find ways of keeping them involved. An organization should practice employee engagement in order to show their employees that they have an integral role to play in a company’s growth.
The most valuable resource for any organization is its employees. Employee well-being and satisfaction directly impacts the performance and success of companies. Employee engagement is a major factor every business whether small or large should work to achieve corporate goals. A few factors which every company concentrates for better employee engagement are
Staffs spend a lot of their time in the company and need to feel part of their organization. They want to know where the business is headed, how corporate goals are being accomplished and what they can do to contribute to achieving those objectives. Honest communication, transparency, and mutual trusts are the cornerstones of every successful company culture.
Everyone needs to know that they are valued. Awards such as ‘Employee of the Month’ can help to showcase outstanding performance among teams. Simple appreciative acknowledgments like “Thank you”, “Well done”, “Great work” will also increase the motivation of everyone to work productively. Competitive salary, incentives, gift coupons can also be implemented to drive motivation to learn and achieve goals.
Provide Growth Opportunities Internally
The most common complaint from career-driven employees is opportunities for growth are not clear within the company forcing them to search for external options. This issue can be tackled by effective communication between the organization and employees by asking them what they want, where they would like to go, and what to do to achieve their desired goals.
Work from Home
Employees working from home may actually cut organizations overhead costs and also giving them a reason to get excited about. Employees who prefer to work alone may hit their maximum productivity.
Even dedicated employees need to take a break from routine schedule. Organizing activities within the office place for recreation will make employees feel that they are working at an enjoyable place and increases their loyalty, productivity, and dedication towards their work.
Sometimes employees need a quiet area to concentrate on a specific task and sometimes they need an energetic company of co-workers to complete some specified tasks. Giving employees the option to pick workstations according to their requirements will give them a sense of flexibility.