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GTT Reveals Cybersecurity Solution with Updated SLA
GTT Communications, one of the leading global providers of managed network and security services.
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CIO Applications | Wednesday, June 21, 2023

GTT has improved its Managed Detection and Response (MDR) service to ensure early detection and prevention of security threats. In addition, GTT provides enterprises with DDoS protection as a standard service option.
FREMONT, CA: "As cyber threats continue to grow in scale and complexity, managed and professional services can help enterprises both overcome the cyber skills gap and strike the right balance between risk management, cost, and performance," said Todd Kiehn, senior vice president of Strategy & Product, GTT. "We recognize that flexibility and speed are key to how enterprises can build out successful and adaptable network security strategies. Our new heightened SLA for MDR ensures customers that any security issues triggering an alert are investigated within 15 minutes to rapidly identify potential threats."
GTT Communications, one of the leading global providers of managed network and security services, revealed enhancements to its fully managed cloud- and premise-based cybersecurity service offerings for enterprises. GTT Managed Detection and Response (MDR) has been enhanced with service-level agreements (SLA), ensuring early detection and prevention, and a new standard service option has been introduced for enterprises to augment their network security with DDoS protection.
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As a result of GTT MDR, enterprises receive 24/7 threat monitoring and ongoing assurance that investigations will be conducted within 15 minutes thanks to industry-leading Security Information and Event Management (SIEM) technology and human intelligence. By monitoring enterprise network traffic across the enterprise network environment, GTT's Security Operations Center (SOC) experts help customers accelerate their security maturity and meet compliance requirements.
"DDoS threats continue to grow in volume and sophistication, requiring companies to employ protection packages," Kiehn said. "By introducing more flexibility to GTT's DDoS Mitigation service options, our customers can now address these threats in a more optimized way for their requirements and budgets."
GTT deploys, updates, and monitors the next-generation SIEM to ensure that all customer data is thoroughly analyzed. In addition to ensuring fast and effective threat detection, GTT SOC analysts are also responsible for tuning the criteria and thresholds used in log analysis and filtering.
With GTT DDoS Mitigation, customers who require 100 percent uptime can protect against the effects of even large-scale and complex attacks by combining the massive ingress capacity of the top-ranked global Tier 1 IP backbone with dedicated DDoS Mitigation infrastructure and experienced security professionals. To help enterprises choose the right protection for their business, GTT now offers customers a choice between on-demand and always-on services.
By detecting DDoS attacks, the service directs internet traffic to GTT's 10 global DDoS scrubbing centers, where malicious traffic is dropped. In contrast, legitimate traffic can flow unhindered and with minimal latency to its destination.
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