With UC Teams, FirstComm customers can now use high-quality VoIP functionality via Microsoft Teams with simplicity
FREMONT, CA: FirstComm, a leading technology solutions provider of cloud-based communications, networking, and security resources, announced their Microsoft Teams integration - UC Teams, has officially released in addition to its already powerful UC packages, elevating the functionality and collaboration between hosted business communications and MS Teams. Customers can now fully experience the entire scope of FirstComm UCaaS telephony features directly via their Teams client, with minimal cost and quick implementation.
With UC Teams, clients can seamlessly integrate essential voice components, such as extension dialing, shared line appearance, etc., into a company's Teams instance, creating an enhanced call experience and optimizing VoIP performance within the teams' model.
"With the massive adoption of MS Teams across the world, we wanted to create a solution that would unify FirstComm's powerful telephony feature sets with the robust collaboration of MS Teams in a simple, easy-to-use offering," said FirstComm's VP of Product & Marketing, Chris Ford.
Not only does the UC Teams enhance business voice capabilities directly through the Teams client, but given the UCaaS functionality is hosted through the FirstComm infrastructure, customers can capitalize on additional benefits, such as:
• Quick Deployment: Clients can access functionality quickly and easily - no training or onboarding is required.
• Flexibility: Users have the maximum freedom to control device usability – chose from modern, hybrid, legacy options – with no additional licenses needed.
• Exceptional Support: All UC Teams customers get access to the high-touch FirstComm support team, ensuring any issues are resolved quickly.